Customer Support Specialist

10 hours ago

Guntur, Andhra Pradesh, India beBeeCustomerService Full time ₹ 1,20,000 - ₹ 3,50,000
Customer Service Representative Job Description">

We are seeking a skilled Customer Service Representative to join our team. As a key member of our customer support unit, you will be responsible for managing customer interactions, resolving issues, and providing exceptional service.

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Job Responsibilities:

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  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.">
  • Resolve customer complaints and concerns in a fair and efficient manner.">
  • Collaborate with cross-functional teams to identify and resolve customer issues.">
  • Provide product or service information and recommendations to customers.">
  • Upsell and cross-sell products or services to customers as needed.">
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Requirements:

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  • High school diploma or equivalent required; associate's or bachelor's degree preferred.">
  • Minimum 1 year of customer service experience required.">
  • Excellent communication, problem-solving, and interpersonal skills required.">
  • Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously.">
  • Proficiency in Microsoft Office and CRM software preferred.">
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Benefits:

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  • ">
  • Competitive salary and benefits package.">
  • Ongoing training and development opportunities.">
  • Opportunities for advancement within the company.">
  • A dynamic and supportive work environment.">
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What We Offer:

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  • ">
  • A competitive compensation package that rewards your hard work and dedication.">
  • The opportunity to work with a talented team of professionals who share your passion for delivering exceptional customer service.">
  • Ongoing training and development opportunities to help you grow and succeed in your career.">
  • A fun and dynamic work environment that fosters creativity and collaboration.">
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How to Apply:

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If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application today.

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