Infrastructural Operations Executive

5 days ago

Warangal Hyderabad Secunderabad Telangana Nizamabad, India beBeeInfrastructure Full time ₹ 1,04,000 - ₹ 1,30,878

Job Title: Infrastructure Operations Specialist

Description:

  • We are seeking an experienced Infrastructure Operations Specialist to join our team. This role will be responsible for the management of service operations and technology governance, ensuring that all services are delivered in accordance with established processes and standards.

Responsibilities:

  • Focused management of service operations and technology governance, including external and internal interfaces;
  • Manage a team of Individual Contributors for Core Infrastructure Services, allocating financial and human capital for Operations and ensuring timely and effective delivery of services;
  • Contribute technical architectural activities for the responsible technology domain;
  • Accountable for managing suppliers in ensuring they deliver quality services and meet all contractual obligations for the responsible area;
  • Tracks actual utilization of services and reporting of supplier performance in meeting business service expectations and service levels;
  • Support the retention, recruitment, hiring, management, and coaching of a highly specialized and globally distributed team of technology professionals to execute our vision in the responsible area;
  • Responsible for developing input for the service-platform strategy development.

Key Performance Indicators:

  • Stable, compliant, secure, and cost-effective operations measured by Availability, Performance, Capacity Metrics along with continuous cost reductions YOY;
  • Responsiveness and Recovery Speed of critical incidents/issues in business;
  • Automation led Programmable Infrastructure and Platform Services.

Requirements:

Work Experience:

  • Operations Management and Execution;
  • Project Management;
  • Strong negotiation and analytical skills.

Skills:

  • Communication Skills;
  • IT Infrastructures;
  • IT Operations;
  • IT Service Management;
  • Problem Solving Skills;
  • System Integration;
  • Vendor Management.

Benefits:

  • This is a challenging opportunity for a seasoned professional looking to contribute their expertise to a dynamic and forward-thinking organization;
  • Collaborate with cross-functional teams to drive innovation and improvement;
  • Opportunity for growth and professional development.

Others:

  • Note: We reserve the right to modify or change job responsibilities as needed.

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