
Transform Banking Workflows through Digital Innovation
6 days ago
Job Title: Process Improvement Specialist
We are looking for a skilled Process Improvement Specialist to join our team. As a key member of our delivery team, you will work directly with banking stakeholders to capture requirements, processes, and workflows.
Our ideal candidate will have 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services, and hands-on experience writing requirements for Appian BPM solutions.
Key Responsibilities:
- Work directly with banking stakeholders to capture requirements, processes, and workflows.
- Translate business needs into functional specifications, user stories, and Appian solution requirements.
- Act as the bridge between business teams and Appian developers.
- Participate in discovery workshops, design sessions, and UAT planning.
- Define process improvements and digitisation opportunities aligned to banking best practice.
- Support compliance and regulatory requirements in delivery.
Requirements:
- 3–6 years' experience as a Business Analyst or BPM Analyst, ideally in banking/financial services.
- Hands-on experience writing requirements for Appian BPM solutions.
- Strong documentation skills (BRDs, FRDs, user stories, process flows).
- Experience working in Agile (Scrum/Kanban) environments.
- Excellent stakeholder management and communication skills.
Nice to Have:
- Appian certification (Analyst/Designer/Practitioner).
- Knowledge of SQL, APIs, or data models to support requirements.
- Experience with regulatory and compliance-focused projects.
What You'll Be Doing:
As a Process Improvement Specialist, you will be responsible for identifying areas for improvement in banking workflows and developing solutions to increase efficiency and reduce costs.
Our team works closely with clients to understand their business needs and develop tailored solutions that meet their goals.
Benefits:
- Opportunity to work on high-impact projects that shape automation and digitization across banking workflows.
- Chance to grow your expertise in Appian and financial services.
- Remote-friendly role with flexible working hours and aligned to the GCC working week.
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