
Strategic Operations Director
2 days ago
This role ensures operational discipline at the city level by enforcing compliance with established processes, conducting regular governance checks, and identifying and closing operational control gaps.
- Drive compliance across teams – Sales, design, execution, and vendor experience
- Conduct routine governance checks to ensure adherence to process frameworks
- Identify and close operational control gaps impacting service quality, timelines, or cost
- Monitor and resolve governance risks including financial, operational, or service quality issues
- Address non-compliance or deviations related to internal stakeholders
- Maintain all project, partner, and compliance documentation in audit-ready format
- Lead internal audits across verticals and ensure timely closure of findings
- Track and update governance metrics through structured dashboards and trackers
- Graduation / Post Graduation
- 6–8 years of experience in governance, compliance, risk management, vendor operations, or audit roles in a city-level or field operations capacity
- Hands-on knowledge of SOP enforcement, audit trails, documentation, and stakeholder training
- Strong communication, analytical, and reporting skills with a bias for action
- Background in real estate, interior design, consumer services, or execution-led businesses preferred
Livspace is a leading home renovation and decoration company. We are seeking a skilled Associate General Manager - Governance who will serve as the control anchor for all governance-related practices in our city.
What We Offer:A competitive salary and benefits package, opportunities for career growth and development, and a dynamic and supportive work environment.
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