Customer Service Operations Manager

Join Firstsource, a leading provider of customized Business Process Management (BPM) services, as a Customer Service Operations Manager. With our 'rightshore' delivery model, we offer solutions covering the complete customer lifecycle across various verticals.About UsWe are trusted custodians and long-term partners to 100+ leading brands with a presence in...

Job OverviewAs a Duty Manager at Accor, you will play a pivotal role in ensuring seamless operations and exceptional customer service. The ideal candidate will possess leadership skills, excellent communication abilities, and the capacity to think strategically.Estimated Salary: $80,000 - $100,000 per annum

Job Overview:As the Customer Engagement Manager for GTI, you will be responsible for leading operational and commercial port administration. Your primary role will be to act as the point of contact for customers, ensuring the delivery of exceptional service and addressing any issues related to products and services.Key Responsibilities:• Deliver...

Job SummaryWe are seeking an experienced Operations Manager to lead our customer service team. The successful candidate will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Responsibilities:Respond to customer calls, emails, and other communication channels in a timely and professional manner.Resolve...

Job OverviewIris Global Services, a leading Indian company in IT product distribution and services, seeks an experienced Director of Operations and Customer Service to lead our Mumbai branch.ResponsibilitiesOversight of daily operations, sales, and customer service activitiesManagement of branch staff and implementation of strategies to achieve business...

About UsTata Consultancy Services (TCS) is a leading global technology company that helps businesses to transform and grow. Our team is passionate about delivering exceptional customer experiences.Job OverviewWe are looking for highly skilled Customer Service Operations Associates to join our International Voice Operations team in Mumbai. As a key member of...

Lead Process Team in Etraveli ABEtraveli Group, the leading tech solutions and fulfillment capabilities provider for online sales of flights, seeks an experienced Process Team Leader to lead its Customer Services Department. This is a challenging role that requires strong leadership skills, technical expertise, and excellent communication abilities.The...

Mantras2Success is seeking a seasoned Customer Service Manager to lead our e-commerce operations team. As a key member of our organization, you will be responsible for ensuring seamless customer experiences across various channels.About the RoleThis exciting opportunity involves overseeing customer inquiries, complaints, and feedback through phone, email,...

At Illusion Dental Laboratory, we prioritize delivering exceptional customer service and maintaining high-quality dental restorations.We are seeking a Customer Service Team Lead to oversee our customer service team and ensure they provide excellent service to clients.The ideal candidate will have a minimum of 3-6 years of experience in a customer service...

Delivering exceptional customer experiences is at the heart of our operations. As a Customer Service Operations Associate, you will be responsible for ensuring that our customers receive timely and accurate support. This role involves handling a wide range of customer inquiries, from basic process onboarding to escalated issue resolution.We are looking for a...

Job DescriptionWe are seeking a highly skilled Customer Service and Operations Specialist to join our team at Arrivia. In this role, you will be responsible for providing exceptional customer service and support to our members, as well as ensuring the smooth operation of our administrative tasks.About the RoleThe ideal candidate will have excellent written...

About CapTalent HRAt CapTalent HR, we are on the hunt for a seasoned professional to lead our customer service operations in Mumbai, India.

We are seeking a highly skilled and detail-oriented Customer Service Operations Coordinator to join our team at the British Council.About UsThe British Council is a global organization that builds connections, understanding and trust between people in the UK and other countries. We work with individuals to help them gain skills, confidence and connections to...

Job TitleService Delivery Excellence ManagerAbout the RoleWe are seeking an experienced Service Delivery Excellence Manager to join our team in Mumbai. The successful candidate will be responsible for leading operational performance improvement initiatives, facilitating process excellence and supporting aligned business units.Key ResponsibilitiesLead and...

Job DescriptionWe are seeking a highly skilled and motivated CUSTOMER SERVICE OPERATIONS SPECIALIST to join our team at Snaphunt.About the RoleThis is an exciting opportunity for a customer-focused individual to take on a challenging role that requires strong communication and problem-solving skills.You will be responsible for handling inbound calls and...

About UsHunger Inc Hospitality Pvt Ltd is a renowned hospitality company that redefines the magic of mithai in a fun and contemporary way. As a dynamic and innovative company, we are committed to scaling new heights and creating unique dining experiences.Job SummaryWe are seeking an exceptional Customer Service Specialist - Cafe Operations to join our team!...

Job OverviewWork Store Limited is seeking an experienced Customer Service Team Lead to oversee our customer service operations in Mumbai. This role offers a unique opportunity for professional growth and development, with a focus on delivering exceptional customer experiences.

Abakkus Asset Manager Private Limited is a leading asset management company managing a significant portfolio of public markets and private equity strategies.We are looking for a Product Associate to support the development of our product strategies and roadmaps for Portfolio Management Services (PMS), Alternative Investment Funds (AIF), and Registered...

About the RoleWe are seeking an experienced Export and Customs Operations Manager to join our team at BASF India Limited.Job SummaryThe successful candidate will be responsible for managing import and export operations, vendor management, shipping, and customs & foreign trade in India.Main ResponsibilitiesLead a team of professionals managing import/export...

Job Description:We are seeking a skilled Service Excellence Manager to join our team in Mumbai. This role requires 8-10 years of experience in process excellence, business improvement, and leadership.The successful candidate will have a strong background in Six Sigma, Lean methodology, and project management. Experience with Minitab, Access, and MS Excel is...