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1 week ago

meerut, India beBeeDigitalCustomerEngagement Full time

Job Opportunity:We are seeking a highly skilled and experienced professional to fill the position of Digital Customer Engagement Manager. This role will involve working closely with cross-functional teams to deliver exceptional customer experiences.About the Role:The successful candidate will be responsible for managing customer relationships, providing technical support, and driving business growth through strategic partnerships.Key Responsibilities:Customer Relationship Management: Build and maintain strong relationships with customers, understanding their needs and delivering tailored solutions.Technical Support: Provide expert technical support to customers, resolving issues efficiently and effectively.Business Growth: Develop and execute strategies to drive business growth through strategic partnerships.Required Skills and Qualifications:To be successful in this role, you will need:Strong Knowledge of IT Service Management, SAP Basis, and SAP Applications: You will have excellent technical skills and knowledge of SAP systems.Hands-on Experience with SAP Basis Activities, SAP Release Upgrades, and Infrastructure Updates: You will have hands-on experience with SAP upgrades and infrastructure updates.Working Experience with SAP HEC, SAP S/4HANA, or Other Cloud Solutions: You will have experience working with cloud-based SAP solutions.Excellent Customer Focus, Networking, and Relationship Building Skills: You will have exceptional communication and interpersonal skills.Benefits:This is an exciting opportunity to join our team and take your career to the next level. We offer:A competitive salary and benefits packageOngoing training and development opportunitiesA dynamic and supportive work environmentHow to Apply:If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application, including your resume and a cover letter explaining why you are the ideal candidate for this role.

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