Desktop Engineering Professional

1 week ago


kottayam, India beBeeWindows Full time

Desktop Support SpecialistEnhance user productivity by investigating system-wide issues and implementing resolutions. Collaborate with business partners to comprehend needs and pain points.Key Responsibilities:Troubleshoot desktop-related issues efficiently using advanced techniques and root cause analysis.Utilize Desktop Experience (DEX) expertise to optimize user satisfaction.Develop automation scripts to streamline desktop management tasks.Work closely with IT teams for seamless integration and support of desktop systems.Provide expert-level support to end-users addressing technical concerns and training on best practices.Mandatory Qualifications:7-10 years experience in Windows desktop engineering or a related field.Subject matter expert in Windows OS internals, OS-level troubleshooting tools, and Unified Endpoint Management tool.Strong background in DEX tools, operating system level logging, and problem-solving skills.Experience with scripting languages like PowerShell for automation.Strong verbal and written communication skills.



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