Technical Support Engineer
4 days ago
About IQnextWe're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios.Job SummaryWe are seeking a Technical Support Engineer who can assist our customers with IoT devices and cloud-based solutions. You will troubleshoot, diagnose, and resolve both software and hardware problems. Designation- Technical Support EngineerExperience- 1-3 YearsRole Type- Individual Contributor Job Location- Bangalore (On-site)ResponsibilitiesDeliver exceptional technical support by promptly addressing client queries and issues.Manage incoming tickets/calls and resolve them while ensuring adherence to our SLA.Proactively identify root causes of problems and implement corrective/preventive actions.Collaborate with internal teams, partners, clients, engineers, and other technicians to ensure effective service delivery.Generate RCA reports and maintain internal documentation.Monitor cloud applications and critical devices.Maintain and enhance operational procedures related to incident management, monitoring, preventative maintenance, expansions, and upgrades.Perform first-level troubleshooting for cloud applications and field devices, providing remote/on-site assistance.We’re looking for someone whoGraduation/Post Graduation degree in Comp. Science/IT/Electronics (B.E/B.tech, B.Sc, BCA etc.)Excellent technical skills – Cloud Apps, Basic Linux, and NetworkingProficient in Documentation handling using MS Word, Excel, PowerPointCurious and with excellent communication (written and verbal)Eagerness to solve problems, build relationships with clients and customers and Stakeholder managementShould be willing to travel (Local/outstation)Good to haveKnowledge in Cloud computing, SQL queries, Remote TroubleshootingExperience in handling Ticketing tools (Zoho Desk, Freshdesk, Zendesk etc.)Some degree of understanding of SaaS products.Basic Domain knowledge in Lighting, Building Automation, BMS, HVAC, and Control systemsProficiency in multiple languages (English, Hindi, Kannada, Tamil etc.)BenefitsMedical Insurance Travel allowance Comp-off when worked on Saturday/SundayAccess to the e-learning platform
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Technical Support Engineer
7 days ago
bangalore, India Greenovative Energy Full timeThis is a full-time, on-site role for a Technical Support Engineer specializing in Industrial Automation, based in Pune. In this role, you will be responsible for providing technical support to customers, diagnosing and resolving technical issues, troubleshooting industrial automation systems, and ensuring client satisfaction. Key Skills: -• Excellent...
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Technical Support Engineer
4 days ago
bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities...
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Technical Support Engineer
4 days ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
3 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
2 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
2 weeks ago
bangalore, India Licious Full timeAbout the Role :We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You'll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context.Key Responsibilities :-...
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Technical Support Engineer
6 days ago
Bangalore, India Licious Full timeAbout the Role : We are looking for a technically sound and process-driven Technical Support Engineer who can handle L0–L1 troubleshooting, automate recurring issues, and bridge the gap between support and engineering. You’ll be responsible for first-line diagnostics, log analysis, and escalating critical issues with clear context. Key Responsibilities :...
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Technical Support Engineer
2 weeks ago
Bangalore, India Testsigma Full timeAbout Testsigma Testsigma is a modern, AI-powered, low-code test automation platform that makes it easy for QA teams to automate web, mobile, and API tests using simple English. Teams can create, run, and maintain automated tests across thousands of browsers, devices, and environments without writing code. Global brands such as Cisco, Samsung, Bosch,...
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Technical Support Engineer
2 weeks ago
bangalore, India Alaan الآن Full timeAbout AlaanAlaan is the SuperCardTM for businesses and the most loved fintech in the Middle East. Our mission is to simplify finance for businesses so they can save time and money.Alaan provides everything businesses need to manage and control expenses, including the SuperCardTM, AI-powered automation and insights, streamlined accounting, and centralized...
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Technical Support Engineer
4 days ago
bangalore, India Cyvica Technologies Full timeCompany DescriptionCyvica Technologies Pvt Ltd is a leading cloud and security solutions provider, empowering businesses to adopt Microsoft Cloud with confidence and advanced protection. We specialize in Azure, Microsoft 365, Intune, Security, Identity & Access Management (IAM), and Microsoft Defender XDR. Our mission is to build highly secure, modern, and...
