Enterprise Implementation Specialist

About the RoleThis is a key position in our Delivery Team, responsible for leading successful implementations of our innovative and highly configurable solution for clients and partners.As a leader in this role, you will oversee project lifecycles from requirements gathering to production go-live, ensuring high-quality, timely delivery with strong customer satisfaction, efficiency, and long-term scalability.You will serve as the primary point of contact during implementation, working closely with stakeholders, technical teams, and clients to drive measurable value and solve complex problems.The ideal candidate has a mix of technical expertise, functional knowledge, and strong stakeholder management skills, with experience in managing large-scale implementation programs, particularly involving ERP/CRM integrations.We are looking for someone who is proactive, results-oriented, self-motivated, detail-oriented, and committed to delivering high-quality outcomes. If you thrive in dynamic environments, enjoy solving complex problems, and can balance technical detail with strategic delivery—this role is for you.Key Responsibilities:Techno-Functional Leadership: Lead and manage end-to-end implementation of functional workstreams, serving as a product and domain expert.Solution Design Ownership: Facilitate design phase by sharing industry best practices, delivering product demonstrations, and developing functional design documentation.Advanced Configuration: Translate complex business requirements into tailored configurations within the platform. Collaborate with technical team to ensure alignment and delivery on milestones.Deployment Management: Develop and execute detailed deployment and cutover plans, ensuring seamless transition to production environments.Stakeholder Engagement: Build and maintain strong relationships with clients, internal teams, and external partners. Navigate and resolve complex stakeholder expectations.Clear Communication: Provide clear, concise updates to stakeholders at all levels. Communicate effectively across distributed, remote, and hybrid teams.Project Management: Manage enterprise-level implementations involving ERP/CRM integrations and multi-phase deliverables. Drive estimation, timeline adherence, risk mitigation, and governance.Executive Reporting: Present project status and KPIs to senior leadership through weekly program reviews and monthly steering committee (SteerCo) updates.Skills & Experience:Domain Knowledge: Strong functional knowledge of Contingent Staffing VMS, Supplier Relationship Management (SRM), Supply Chain, HRTech, and/or Procurement processes.Technical Expertise: Minimum 5 years of experience with B2B web-based software development, deployment, and configuration, ideally within enterprise environments.SQL & Database Proficiency: Working experience with SQL and other relational databases for configuration and troubleshooting purposes.Educational Qualifications: Bachelor's degree (BS/BA) in Computer Science, Procurement, or a related discipline. Foreign equivalent degrees are acceptable.Program Leadership: Proven success in managing large-scale implementation programs, particularly involving ERP/CRM integrations. Strong skills in project planning, execution, timeline management, and risk handling. Experience in implementing SaaS-based products is a strong added advantage.Stakeholder Management: Confident in managing both internal and external stakeholders with professionalism and poise.Communication & Mentorship: Excellent written and verbal communication skills. Ability to mentor and guide peers and junior team members.