Technical Support Expert

8 hours ago


Gandhinagar, India beBeeTechnical Full time

About the RoleWe're seeking a seasoned technical professional to bridge customer needs with our engineering team, resolving complex issues and ensuring seamless integrations.Job ResponsibilitiesTroubleshoot sophisticated API problems, data ingestion challenges, and voice AI performance within production environments.Collaborate with cross-functional teams to reproduce bugs and propose scalable solutions.Design automation scripts or diagnostics to reduce response time and enhance efficiency.Lead onboarding sessions and provide in-depth technical walkthroughs for customers.Required Skills and QualificationsExpert troubleshooting skills in cloud environments (AWS, GCP, Azure).Exceptional written and verbal communication skills to explain complex technical concepts.Experience working with AI or NLP-based products and services.



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