Technical Support Engineer
5 days ago
We are hiring multiple Technical Support Engineers to support global customers, internal teams, and enterprise applications for international clients. These fully remote, long-term freelance roles are ideal for candidates with strong troubleshooting skills, excellent communication, and hands-on IT or product support experience. Open Roles (Multiple Positions) We are recruiting across core and specialized support functions: Core Support Roles Technical Support Engineer Application Support Engineer L1 / L2 Support Engineer IT Support Specialist Specialized Support Roles SaaS Product Support Engineer Cloud Support Engineer Network Support Engineer Desktop Support Engineer (Remote) If you have strong technical problem-solving skills, we encourage you to apply. Engagement Details Type: Independent Freelance Consultant Location: 100% Remote Duration: 6–12 month contract (extendable to multi-year projects) Start Date: Immediate or within the next few weeks Clients: SaaS companies, global IT teams, and enterprise support organizations Key Responsibilities Respond to incoming support requests, troubleshoot issues, and provide timely solutions. Diagnose technical problems related to software, systems, networks, or cloud services. Work with internal engineering and product teams to resolve escalated issues. Manage tickets, update status, and document solutions in the support platform. Assist users with configuration, setup, installation, and environment troubleshooting. Perform root cause analysis for recurring issues and propose long-term fixes. Support system monitoring, alerts, incident management, and SLA compliance. Provide clear communication, user guidance, and follow-ups with global customers. Participate in knowledge base creation and continuous improvement of support processes. Minimum Qualifications Minimum 1–3 years of experience in Technical Support, IT Support, or Application Support. Strong troubleshooting skills across software, systems, or network environments. Experience with ticketing tools (ServiceNow, JIRA, Zendesk, Freshdesk, etc.). Basic understanding of OS (Windows/Mac/Linux) and networking fundamentals. Ability to communicate clearly with international users and technical teams. Comfortable working in remote distributed environments. Preferred Skills Experience supporting cloud platforms (AWS, Azure, or GCP). Familiarity with SQL for basic data validation and debugging. Exposure to APIs, log analysis, and monitoring tools. Basic scripting knowledge (Bash, PowerShell, Python) is a plus. Understanding of ITIL processes (incident, problem, change management). Prior experience supporting SaaS products or web applications. Why Join This Opportunity High-volume technical support roles across global organizations. Multiple openings with rapid onboarding. Fully remote and flexible working hours. Long-term freelance opportunities with consistent workload. Work directly with product, engineering, and global IT teams. How to Apply Send your CV to
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Technical Support Engineer
1 week ago
Bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
1 week ago
bangalore, India GreenDot Digital Full timeGreenDot Digital is looking for a strong Technical Support Engineering for an exciting Silicon Valley AI startup. Bangalore is the prefered location, but remote working will also be considered for the right candidate. The Support Engineer is primarily responsible for providing technical support to customers by troubleshooting and resolving technical issues...
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Technical Support Engineer
2 weeks ago
bangalore, India Cyware Full timeAbout CywareCyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware's Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed security...
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Technical Support Engineer
4 weeks ago
Bangalore, India Cyware Full timeAbout Cyware Cyware delivers an innovative approach to cybersecurity that unifies threat intelligence, automation, threat response, and vulnerability management with data insights gleaned from assets, users, malware, attackers, and vulnerabilities. Cyware’s Cyber Fusion platform integrates SOAR and TIP technology, enabling collaboration across siloed...
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Technical Support Engineer
5 days ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support Engineer Location: India (Remote) Experience Required: 5–8 Years Employment Type: Full-Time About ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 week ago
bangalore, India ORO Labs Full timeJob Title: Technical Support EngineerLocation: India (Remote)Experience Required: 5–8 YearsEmployment Type: Full-TimeAbout ORO Labs: ORO Labs is an agentic procurement orchestration company on a mission to humanize the procurement experience. Founded in 2020 by former SAP Ariba product leaders, ORO delivers effortless user experiences so businesses can...
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Technical Support Engineer
1 day ago
bangalore, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 days ago
bangalore, India 91HR Full timeImplementation Engineer Location: Margao -Goa Job Summary: The Implementation Engineer will be responsible for deploying, configuring, and supporting company software solutions at client sites or remotely. The role involves close coordination with clients, internal teams, and stakeholders to ensure smooth implementation, integration, and delivery of products...
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Technical Support Engineer
5 days ago
bangalore, India OneXtel Full timeJobDescription We are seeking a skilled Technical Support Engineer to join our team. The ideal candidate will possess technical troubleshooting abilities, excellent communication skills, and the Capacity to work on a range of complex issues related to API and UI. You will be responsible for providing technical support to our customers, ensuring prompt and...
