Customer Service Representative

4 months ago


pune, India IGT Solutions Full time

*Daily Walk In Drive at IGT PUNE - Hiring for Top international process **


Title: -

  • Customer Service Associate

Job Role: -

  • Handle inbound customer inquiries via multiple channels (voice, chat, email) related to travel bookings, including flights, hotels.
  • Maintain a high standard of service quality, adhering to Expedia's customer service guidelines.
  • Communicate effectively with customers, ensuring a positive and helpful interaction.


Qualification: -

  • Minimum HSC or equivalent; a Bachelor's degree is a plus.
  • Excellent communication skills in English, both verbal and written.


Extra Benefits: -

  • Performance Incentives.


Shift Time & Week Off: -

  • 5 Days working 24*7 Rotational Shifts (Including Night Shifts).
  • 2 Rotational Week Off.


Transport Facility: -

  • Pick-up and Drop facility available.
  • Fully vaccinated.


Direct walk in - Everday

Time - 9:00am- 5:00pm


Address:- Ground Floor, IGT Solutions, Weikfield D Block, Opp. Hayatt Hotel, Viman Nagar, Pune



Contact Person - Bhavesh



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