Remote Customer Experience Specialist
2 weeks ago
Customer Service Representative JobWe are seeking a skilled and compassionate Customer Service Representative to join our team. As a key member of our customer-facing support team, you will play a vital role in delivering exceptional customer experiences.About the RoleThis is a full-time remote position for a Senior Customer Service Representative. The ideal candidate will have excellent communication skills, be able to multitask, and possess strong problem-solving abilities.You will provide top-notch customer service via phone, email, and chat, ensuring empathy and professionalism at all times.You will effectively resolve customer complaints and concerns, adhering to company policies and guidelines.You will maintain a deep understanding of our products or services to answer customer queries accurately.You will record customer interactions, transactions, and issues in our CRM system, ensuring comprehensive records.You will analyze complex situations, think critically, and take proactive steps to resolve issues, collaborating with other departments when necessary.You will adhere to company policies, industry regulations, and ethical standards, ensuring customer data privacy and security.You will participate in ongoing training and development programs to enhance your skills and knowledge, contributing to improving customer service processes.RequirementsBachelor's degree or higher in a related field (e.g., business, communications).Excellent customer service and problem-solving skills.Able to work independently and remotely.Experience with CRM systems and contact center technologies.Strong verbal and written communication skills.Work EnvironmentWe offer a quiet and brightly illuminated work environment, allowing you to focus on providing exceptional customer service. You will require a laptop with a minimum of 8GB RAM, an i5 8th-gen processor, a 720P webcam, and a headset. Additionally, you must have a reliable ISP with a minimum speed of 100 Mbps and a smartphone.
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Remote Customer Support Specialist
2 weeks ago
india beBeeSupport Full timeRemote Customer Support SpecialistWe are seeking highly skilled Remote Customer Support Specialists to provide exceptional support for our clients. This contract position is ideal for individuals who possess excellent communication skills, can work independently, and thrive in a remote environment.Key Responsibilities:Voice Support: Handle inbound and...
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india beBeeCustomerSupport Full timeAbout Our Opportunity:We are seeking a skilled CX Specialist to provide technical and customer support for MEDIT products.Handle service tickets via email, live chat, remote support, and phone calls for assigned regions.Process English tickets from CIS, India, and Southeast Asia regions.Support dental events and visits to local dealers.Create and update...
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Senior Remote Customer Experience Specialist
2 weeks ago
india beBeeCustomerService Full time**Job Overview:**We are seeking a skilled professional to join our team as a Senior Customer Service Representative. This role involves providing exceptional customer service to clients through various communication channels, handling inquiries, resolving issues, and ensuring customer satisfaction.The successful candidate will be responsible for maintaining...
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Customer Experience Specialist
4 days ago
india beBeeSupport Full timeCustomer Experience Specialist RoleWe're seeking a skilled Customer Experience Specialist to join our team. As a key member of our customer support team, you will be responsible for providing expert technical and application problem resolution assistance to our clients.Key Responsibilities:Gaining knowledge of assigned customers' technical and business...
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Remote Desktop Support Specialist
2 weeks ago
india beBeeTechnical Full timeRemote Desktop Support SpecialistTCS is seeking an experienced remote desktop support specialist for a key role. The ideal candidate will possess excellent communication and troubleshooting skills, with experience in remote desktop management, application deployment, and printer management.The successful candidate will have a good understanding of antivirus...
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Customer Experience Specialist
3 days ago
Pune, India Exxat Full timeJob Description We are Hiring Customer Experience Specialist at Exxat! Exxat, a US-headquartered leader in cloud-based Health Sciences education management, is looking for a Customer Experience Specialist. Location: Pune / Vadodara Work Model: Work From Office (Hybrid) Experience: 5+ years of Experience in Product Training. What you'll drive: End-to-end...
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India Remote Teams IT Solutions Pvt Ltd Full time- Job Title: Customer Relationship Specialist – International Voice Process (Admin and Process Support) - Location : Hi-Tech City, Hyderabad, India. - Job Type: Full-Time, Office Based Only. (No Work from Home) - Work Timings: 4:00 AM to 1:00 PM IST (Aligned with Australian Time Zone) - Excellent English communication skills (oral and written). - Should be...
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Customer Service Specialist
3 weeks ago
India Dewyskin Full timeCompany Description Dewyskin is a dynamic digital marketing and customer engagement company, specializing in authentic video reviews for leading beauty, wellness, and lifestyle brands on platforms like Amazon, Flipkart, Instagram, Facebook, and YouTube Shorts. Our focus is on helping businesses build trust and enhance online reputation through genuine...
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Customer Service Specialist
3 weeks ago
India Dewyskin Full timeCompany Description Dewyskin is a dynamic digital marketing and customer engagement company, specializing in authentic video reviews for leading beauty, wellness, and lifestyle brands on platforms like Amazon, Flipkart, Instagram, Facebook, and YouTube Shorts. Our focus is on helping businesses build trust and enhance online reputation through genuine...
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Customer Service Specialist
3 weeks ago
India Dewyskin Full timeCompany Description Dewyskin is a dynamic digital marketing and customer engagement company, specializing in authentic video reviews for leading beauty, wellness, and lifestyle brands on platforms like Amazon, Flipkart, Instagram, Facebook, and YouTube Shorts. Our focus is on helping businesses build trust and enhance online reputation through genuine...