Manager Service Delivery
19 hours ago
Dear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock. Recognized as an industry thought leader and listed as one of Inc. 500/5000 Fastest Growing Private Companies annually since 2009. Over 12,000+ ReSource Pro employees provide dedicated support to more than 1200+ insurance organizations, consistently achieving a 96% client retention rate for over a decade. We help you execute your most complex business objectives with solutions designed to boost performance, productivity and profitability. ReSource Pro Global Achievements: ISG Provider Lens Insurance BPO Services and Platform Solutions 2020 ReSource Pro is placed as High in Product Challenger. EVEREST PEAK Matrix P&C Insurance BPS Peak Matrix Assessment 2021 ReSource Pro is identified as a strong Market Impact in the list of Major Contenders. Contact Scope DIRECT EMAIL - Hina_Taj@resourcepro.in Job Title : Manager - Service Delivery Report to Service Delivery - Director Department- Service Delivery Unit Location - Bangalore, India Domain Looking for: US Insurance US Mortgage US Healthcare International Banking Operations/BFSI International BPO Non - Voice Process Responsibilities: Manage service delivery: SLA, capacity planning, escalations, client onboarding, process improvement & enhancement. Oversee people management: recruitment, training, performance evaluation. Responsibility Area (E.g. Budgeting & Planning, Team Management, etc.) Talent Inventory Client Services Business Growth Problem Solving Multiple Managing Projects Employee Engagement & Budgeting Auditing, Training, Quality check, SOP creation, Process Transition, Escalation management, Performance management, Attrition, Shrinkage and Capacity Planning Competencies and Behaviors. Manages for effective performance and develop staff Skills: Builds effective team relationships Communicates effectively Demonstrates functional excellence Customer centric Minimum Qualifications On Paper Experience is Mandatory for all the roles mentioned below, Experience for Operations Manager Minimum 12 years experience, 5-7 years people management experience. Experience for Sr. Operations Manager Minimum 15+ years experience, 7-10 years people management experience. Education Background Bachelor Degree (Major) Graduates Only. Licenses/Certificates N/A Employee Value Proposition: Join Work with the best in class profession and know what they do DIRECT EMAIL - Hina_Taj@resourcepro.in
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Service Delivery
1 week ago
bangalore district, India AVASO Technology Solutions Full timePosition Title - Associate Manager - Global Services Delivery Location - Bangalore/Mohali Shift : Rotational Position Overview: In a projectized organizational structure, the Associate Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines...
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Manager, Service Delivery
1 week ago
bangalore district, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence.Headquartered in New York, ReSource Pros global service centers address client operational needs around the...
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Delivery Manager
1 week ago
bangalore district, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Job Description Delivery Manager – Capital Markets (BFSI Domain) Location: Bangalore Experience: 15–18 Years Reports To: Delivery Head – Financial Services Role Overview: We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have...
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Service Delivery Manager
2 weeks ago
mohali district, India AVASO Technology Solutions Full timePosition Title: Manager - Services Delivery Location: Mohali Shift – As per requirement Position Overview: In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
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Service Delivery Manager
3 weeks ago
Mohali district, India AVASO Technology Solutions Full timePosition Title: Manager - Services Delivery Location: Mohali Shift – As per requirement Position Overview: In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
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Service Delivery Manager
3 weeks ago
Mohali district, India AVASO Technology Solutions Full timePosition Title: Manager - Services DeliveryLocation: MohaliShift – As per requirementPosition Overview:In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
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Service Delivery Manager
21 hours ago
mohali district, India AVASO Technology Solutions Full timePosition Title: Manager - Services DeliveryLocation: MohaliShift – As per requirementPosition Overview:In a projectized organizational structure, the Manager - Services Delivery is responsible for the successful execution of IT service projects while also overseeing and managing project-based teams. This role combines leadership in project delivery...
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Delivery Manager
1 day ago
bangalore district, India Persistent Systems Full timeAbout Position: This Delivery Manager role requires a seasoned leader with strong domain expertise in a solid technical experience in Data & Analytics. The candidate will drive delivery excellence, customer engagement, team development, and strategic growth initiatives across the Delivery Unit. Role: Delivery Manager Location: Bangalore Experience: 15+ years...
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Manager Service Delivery
2 weeks ago
Bangalore, India ReSource Pro Full timeDear Aspirant, We are ReSource Pro Operational Solutions Private Limited, Bangalore About Us: ReSource Pro brings to the insurance industry tools, technology and strategic services that enable profitable growth through operations excellence. Headquartered in New York, ReSource Pros global service centers address client operational needs around the clock....
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Delivery manager service
1 week ago
Bangalore, India ThoughtFocus Full timeONLY IMMEDIATE JOINERS (0-10 days) Delivery Manager – Capital Markets (BFSI Domain) Experience: 15–18 Years Reports To: Delivery Head – Financial Services We are seeking a seasoned Delivery Manager to lead large-scale technology programs within the Capital Markets domain. The ideal candidate will have strong experience delivering Data Engineering or...
