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Documentation Specialist

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Gurgaon, India beBeeTechnicalWriter Full time

Job Title: Documentation SpecialistJob Summary:We are seeking a skilled Technical Writer to create, maintain, and improve customer-facing and internal product documentation.The ideal candidate will have experience in translating complex technical concepts into clear, concise content for diverse audiences.This role requires collaboration with cross-functional teams, including product, engineering, and customer success teams.Key Responsibilities:Develop high-quality documentation, including user manuals, installation guides, system specifications, regulatory submissions, and training materials.Collaborate with software engineers, hardware developers, QA analysts, and product managers to collect, verify, and refine technical content.Translate complex engineering and system concepts into clear, accurate, and user-friendly materials for both technical and non-technical audiences.Manage documentation lifecycles, ensuring accuracy, version control, and timely updates to reflect product enhancements, patches, and regulatory requirements.Create visual assets—such as diagrams, flowcharts, and schematics—to enhance the clarity and usability of documentation.Participate in product lifecycle activities (design reviews, testing, and deployment) to gain a deep understanding of system functionality.Lead documentation initiatives across multiple projects, ensuring alignment with timelines, quality standards, and deliverables.Support internal and external audits by providing accurate, complete, and compliant documentation packages.Required Skills & Qualifications:Excellent written and verbal communication skills with strong command of technical terminology, grammar, and documentation structure.Proficiency with documentation and design tools such as Adobe Acrobat, Microsoft Office Suite, Confluence, Visio, and Adobe Illustrator.Ability to effectively leverage AI tools (e.g., generative AI, content optimization platforms, or translation assistants) to improve documentation speed, clarity, and accessibility.Strong organizational and project management skills with the ability to handle multiple documentation projects simultaneously in a fast-paced environment.Proven experience collaborating with multidisciplinary development teams in regulated or complex technical environments.Ability to quickly understand and document complex systems, including software architectures, hardware interfaces, and network configurations.Familiarity with content management systems, version control tools, and structured documentation workflows.Self-motivated, detail-oriented, and able to work effectively both independently and within cross-functional teams.Knowledge of casino operations, gaming systems, and regulatory compliance processes is desirable.Education & Experience:Bachelor's degree in Computer Science, Technical Communication, Engineering, or a related discipline.4–8 years of experience in technical writing within a technology-driven or regulated industry.Previous experience in the casino gaming or similar regulated technology sector is preferred.Demonstrated success in producing documentation for diverse audiences, including internal teams, auditors, and regulatory agencies.Keyword: TechnicalWriter