Senior ServiceNow Engineer with AI
1 week ago
We are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to deliver secure, scalable, and production-ready intelligent workflows that transform IT and business operations. Key Responsibilities Develop and enhance Generative AI capabilities within ServiceNow to optimize ITSM workflows, Virtual Agent experiences, and enterprise automation. Build AI-driven automations for Incident, Problem, Change, Request, and Knowledge processes using ServiceNow capabilities. Design and implement RAG (Retrieval-Augmented Generation) solutions for contextual and accurate response generation across ServiceNow applications. Integrate LLM features through Flow Designer, Virtual Agent Designer, and custom backend components. Automate workflows and integrations via ServiceNow REST APIs, IntegrationHub, and MID Server as needed. Collaborate with business and platform stakeholders to identify AI transformation opportunities and deliver measurable outcomes. Deploy, monitor, and optimize AI workloads across ServiceNow and OCI, ensuring high performance, compliance, and cost efficiency. Partner with data science and architecture teams to ensure robust, production-grade AI delivery and lifecycle management. Stay current with advancements in ServiceNow AI, LLM technologies, and agent orchestration frameworks to continuously evolve the platform. Qualifications & Experience Education: Bachelor’s or Master’s degree in Computer Science, Data Science, or related field. Experience: 4–8 years in AI/ML engineering, with at least 2–3 years in Generative AI or Agentic AI solution development. Proven hands-on experience with ServiceNow AI capabilities — including Virtual Agent, GenAI-powered assistance, and intelligent workflows. Expert proficiency in Python, with experience using PyTorch or TensorFlow for model development and integration. Strong foundation in NLP, LLM prompting, fine-tuning, and transformer-based model architectures. Demonstrated ability to integrate AI solutions within ServiceNow using Flow Designer, IntegrationHub, and REST APIs. Experience deploying and optimizing AI workloads on OCI and ServiceNow; exposure to AWS, Azure, or GCP is a plus. Practical knowledge of RAG pipelines and vector databases for semantic retrieval. Working understanding of ITSM processes and AI-driven automation across core modules (Incident, Problem, Change). Familiarity with MLOps/LLMOps practices, including model governance, monitoring, and responsible AI frameworks.
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Senior ServiceNow Engineer with AI
2 weeks ago
bangalore, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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Senior ServiceNow Engineer with AI
2 weeks ago
bangalore, India SmarTek21 Full timeWe are looking for a highly skilled ServiceNow Engineer with deep expertise in AI, automation, and enterprise-scale integration. In this role, you will design, build, and scale next-generation Generative AI and Agentic AI solutions leveraging ServiceNow and Oracle Cloud Infrastructure (OCI). You will collaborate with product, platform, and AI teams to...
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(Apply in 3 Minutes) Senior Servicenow Developer
4 weeks ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Senior Software Engineer
2 days ago
bangalore, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior Manager, Software Engineering
2 days ago
bangalore, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Staff Software Engineer
1 day ago
bangalore, India ServiceNow Full timeCompany Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based...
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Senior ServiceNow Developer – CSM
3 weeks ago
bangalore, India TECEZE Full timeHiring: Senior ServiceNow Developer – CSM & AI Specialist Location: Offshore (Preferred: Bangalore / Hyderabad) Payroll: Teceze Contract Duration: 6 Months (Extendable) Availability: Immediate Joiners Preferred About the Role We are seeking an experienced Senior ServiceNow Developer specializing in Customer Service Management (CSM) and AI-driven solutions...
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Senior Account Executive – Crm
2 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today - ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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Senior Account Executive – Crm
2 days ago
Bangalore, Karnataka, India ServiceNow Full timeCompany Description It all started in sunny San Diego California in 2004 when a visionary engineer Fred Luddy saw the potential to transform how we work Fast forward to today ServiceNow stands as a global market leader bringing innovative AI-enhanced technology to over 8 100 customers including 85 of the Fortune 500 Our intelligent cloud-based platform...
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ServiceNow Engineer
4 days ago
bangalore, India People Prime Worldwide Full timeAbout Company:Our client is a Palo Alto–based AI infrastructure and talent platform founded in 2018. It helps companies connect with remote software developers using AI-powered vetting and matching technology. Originally branded as the “Intelligent Talent Cloud, "enabled companies to “spin up their engineering dream team in the cloud” by sourcing and...
