Service Management Expert
2 days ago
About the RoleThis position focuses on owning and managing an IT service management platform. The ideal candidate will have experience in similar platforms and a strong understanding of ITIL principles.Key Responsibilities:Platform ManagementConfigure, customize, and maintain modules for Incident, Problem, Change, Asset, and Service Catalog.Implement automation workflows, SLAs, and integrations with other enterprise tools.Process Enhancement & GovernanceDesign and refine ITSM processes aligned with ITIL best practices.Ensure compliance, consistency, and continuous improvement across service management operations.Collaboration & SupportCollaborate with teams to gather requirements and deliver scalable solutions.Provide training and support on usage and enhancements.Reporting & InsightsDevelop dashboards and reports to track KPIs, SLA adherence, and service performance.Analyze trends to identify improvement opportunities and reduce ticket resolution time.Innovation & IntegrationExplore and implement new features and third-party integrations.Support initiatives around self-service, knowledge management, and AI-driven support.
-
CRM Manager
1 week ago
Tiruppur, India Expert Law Full timeCompany Description Expert Law provides personalized legal services in Personal Injury and Immigration Law to clients nationwide. With over 40 years of combined experience, the firm is committed to delivering exceptional legal advice and client care. Guided by the philosophy of "putting people first," Expert Law upholds the values of transparency,...
-
SEO Content Manager
2 weeks ago
Tiruppur, India Expert Law Full timeCompany Description Expert Law is a nationally recognized legal service provider specializing in Personal Injury and Immigration Law. With over 40 years of combined experience, the firm is dedicated to delivering high-quality legal advice with a client-focused approach. Guided by core values of transparency, reliability, and integrity, Expert Law ensures...
-
E-Service Expert
2 days ago
tiruppur, India beBeeEservice Full timeJob Title: E-Service ExpertElevate your career as an E-Service Expert, providing exceptional online support to customers from the Australian market. Key responsibilities include:Promptly updating customer complaint statuses through ticketing tools and messaging platforms.Conducting regular product training for customers and in-house engineers to ensure...
-
Nepali Customer Service Expert
2 days ago
tiruppur, India beBeeCustomerService Full timeCustomer Service Expert in NepaliWe are seeking a highly skilled professional proficient in Nepali and English to deliver exceptional customer service. This role involves resolving complex inquiries, providing accurate product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emails with high-quality...
-
Expert IT Service Management Leader
1 week ago
tiruppur, India beBeeItServiceManagement Full timeIT Service Management ProfessionalThis role requires a senior-level professional to define and implement IT service management strategies, frameworks, and processes to ensure efficient delivery of IT services across the organization.Responsibilities:Develop and execute comprehensive strategies to drive business value from IT services.Lead and manage a team...
-
Customer Service Experts Wanted
4 days ago
tiruppur, India beBeeCustomerSupport Full timeCustomer Service Experts Wanted!We are on the lookout for highly motivated and customer-focused professionals who can deliver exceptional service in an international environment.As a Customer Support Specialist, you will be responsible for handling customer interactions through various channels, delivering high-quality support, and building strong knowledge...
-
Expert Consultant For Financial Services
2 weeks ago
tiruppur, India beBeeFinancial Full timeFinancial Services ExpertThis is a senior-level position in the financial services industry. As a Financial Services Expert, you will be responsible for leading teams in testing and validation of complex financial systems.Main ResponsibilitiesDevelop and execute comprehensive test strategies to ensure data consistency and posting logic in SAP Central Finance...
-
Freelance Blogger
2 days ago
Tiruppur, India Home Service Full timeGenerating, researching, and pitching ideas for posts. - Writing, editing, publishing, and promoting content. - Advocating and educating others about interests, products, or services. - Maximizing site traffic by utilizing Search Engine Optimization keywords. - Inviting other bloggers, experts, or other notable guests to contribute content to the webpage. -...
-
Expert IT Professional Wanted
1 week ago
tiruppur, India beBeeSystemAdministrator Full timeSenior IT Expert PositionWe are seeking a highly skilled Senior IT Expert to join our team. As a key member of our organization, you will be responsible for managing and optimizing our clients' IT environments.Manage, configure, and troubleshoot various IT systems including Azure AD, Windows Server, Windows OS, and Office 365 environmentsMaintain and enhance...
-
IAM Expert
2 weeks ago
tiruppur, India beBeeIdentity Full timeAbout the RoleWe are seeking a seasoned Identity and Access Management Professional who will manage and grow a high-performing team of IAM Experts focused on delivering robust IAM solutions across the globe.Key ResponsibilitiesLead and Manage the IAM practice in the region, overseeing a team of 50+ IAM professionals.Develop and Implement IAM strategies...