Nepali Customer Service Expert

17 hours ago


tiruppur, India beBeeCustomerService Full time

Customer Service Expert in NepaliWe are seeking a highly skilled professional proficient in Nepali and English to deliver exceptional customer service. This role involves resolving complex inquiries, providing accurate product information, and ensuring customer satisfaction.Respond to customer queries via calls, chats, and emails with high-quality solutions.Analyze customer needs and offer tailored assistance.Document interactions in CRM tools using standard procedures.Collaborate with internal teams to resolve intricate issues.Maintain exceptional service quality, response time, and customer satisfaction metrics.Key Qualifications:Excellent communication skills in Nepali and English.Ability to work under pressure and meet deadlines.Strong analytical and problem-solving skills.Proven experience in customer-facing roles.What We Offer:A dynamic work environment that encourages growth and development.Ongoing training and support to enhance skills.A competitive compensation package that rewards performance.



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