Bengali Customer Support and Service Expert

1 week ago


tiruppur, India beBeeLanguage Full time

Customer Service Representative - Bengali Language SpecialistJob Description: We are seeking an accomplished customer service representative who is proficient in both Bengali and English to deliver exceptional support to our customers. This role involves addressing inquiries, providing product information, and ensuring customer satisfaction.Key Responsibilities: Respond to customer queries via calls, chats, and emails. Analyze customer needs and offer accurate solutions. Document interactions in CRM tools and follow standard procedures. Collaborate with internal teams to resolve complex issues. Maintain service quality, response time, and customer satisfaction metrics.Skill Requirements: Exceptional command of Bengali and English language skills. Strong communication, active listening, and problem-solving skills. Ability to work remotely with minimal supervision. Basic computer literacy. Previous customer service experience is a plus but not required.



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