Customer Support Specialist
21 hours ago
Job Title: Customer Support Executive Department Project/Client: FIS Incomm Location: Gurugram (B&M) Key Responsibilities and Accountabilities: Provide on-line support for on/offshore customers. Resolve known customer issues using a knowledgebase, direct use of product and tools, product user guides, and other reference materials Be responsible to deliver a high quality, customer-driven, support service resolving customer enquiries at the first point of contact wherever possible. Assist customer in resolving any open requests for support, assistance, information on upgrading etc. Demonstrate ownership and willingness to resolve issues in a timely manner. Demonstrates confidence and willingness to resolve customer requests or queries. Maintain and improve Customer Satisfaction by delivering against those initiatives that have been identified as crucially important during each customer support engagement, for voice Deliver First Incident Resolution by handling customer requests and resolving customer issues as often as possible during the first contact. Experience – Fresher or Experience both can apply (BPO and Service industry experience preferred) Under Graduation + 6 Months Experience / Graduation Expectations: Communication – Listen attentively and resolve customers issue effectively. Should be sensitive about customer’s information. Customer Focus – Build credibility with the customer by using empathy and should patiently resolve even irate customers issues. Should be courteous, energetic and engaging while dealing with customers Learning Orientation – To keep himself/herself updated about the latest happenings around and asks questions which impacts customers delight.
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Customer Support Specialist
2 weeks ago
pune district, India MAGWEN Valves Private Limited Full timeCompany Description MAGWEN Valves Private Limited is part of a global group founded in Magdeburg, Germany, with nearly three decades of expertise in delivering innovative flow control solutions. The company is renowned for its unique 4-offset cone butterfly valve and a comprehensive range of products, including double and triple-offset butterfly valves,...
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Customer Support Specialist
3 days ago
Gurgaon, Haryana, India Delta Electronics Full time ₹ 6,00,000 - ₹ 8,00,000 per yearCompany DescriptionDelta is a global innovator in power electronics and a leading provider of switching power supplies, DC brushless fans, power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. With its mission "To provide innovative, clean, and efficient energy solutions for a...
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Customer Support Specialist
15 minutes ago
Gurgaon, Haryana, India Hindrishi Ayurveda Full time ₹ 2,50,000 - ₹ 3,00,000 per yearIMMEDIATE JOINERS PreferredRole DescriptionThis is a full-time, on-site role for a Telesales Specialist in Gurugram. The Telesales Specialist will be responsible for engaging with potential customers over the phone to promote and Sell/ Confirm Orders for our Ayurvedic products. Daily tasks include understanding customer needs, providing product information,...
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Customer Support Specialist
6 days ago
hyderabad district, India LTIMindtree Full timeRole: Customer Support Specialist Location: Hyderabad Exp - 1 to 3Years Notice Period - Immediate to 15days Education - Only non-IT Our organization is actively seeking a dedicated and experienced Contractor with expertise in AppDynamics, New Relic, Dynatrace, and Digital Experience Monitoring. This role requires 1-3 years of relevant experience, preferably...
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Customer Support Specialist
19 hours ago
hyderabad district, India OOLIO Full timeJob Title: Customer Support & Product Specialist | Level 1 Support Domain: POS & Payments (Hospitality Tech) Location: Hyderabad, India Department: Post-Installation Support On Site : Work from Office with Flexible Day Off’s | 5 days a week Work Timings : 9am to 6pm IST Years of Experience : 3-5yrs About the Role We are seeking a customer-focused,...
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Customer Support Specialist
6 days ago
Gurgaon, Haryana, India Airbnb Full time ₹ 4,60,000 - ₹ 5,57,000 per yearAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...
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Customer Service Support Specialist
4 days ago
Gurgaon, India New Wave Marine Insurance Full timeCompany DescriptionNew Wave Marine is a trusted provider of marine and outdoor insurance in Australia. Our experienced team is dedicated to delivering exceptional customer service and helping you find the right coverage options for your specific needs. We offer a variety of policies, ranging from third-party only coverage to comprehensive protection, to suit...
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Customer Service Specialist
2 weeks ago
gurgaon district, India VINFAST Full timeOverview: We are looking for a Customer Care Specialist to join our team supporting the Indian market , responsible for providing world-class customer service and support to our clients in the automotive industry. The ideal candidate must have prior experience in automotive customer care (car or motorcycle) and be passionate about delivering high-quality...
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Customer Support Specialist
4 weeks ago
Gurgaon, Haryana, India Airbnb Full timeThe Community You Will Join As a member of the Airbnb Customer Support team you ll play a vital role as a Resolution Specialist within the volume tiers Resolution Specialists serve as our initial point of contact addressing community inquiries and concerns Our community relies on us for Accessible support that s easy to find Faster resolution preferably...
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Customer Support Specialist
3 days ago
hyderabad district, India Instant Funding Full timeAbout Us Instant Funding is an upcoming fintech company transforming the world of proprietary trading. Since our launch in 2021, we've become one of the fastest-growing firms in the industry—trusted by over 50,000 traders across the globe. We empower skilled traders by providing access to virtual capital, enabling them to trade the markets and earn a share...
