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Assistant Resort Manager

2 months ago

udaipur, India Keekoo Full time

Job Title: AssistantResort Manager Food & Beverage Front OfficeHousekeeeping


Location: KeekooHospitality UdaipurRajasthan


AboutUs:

At Keekoo Hospitality westrive to provide unforgettable experiences for our guests. Nestledin scenic surroundings our resort offers unparalleled service andamenities. We believe in creating a harmonious environment whereboth guests and staff feel valued and cared for. Join us in ourjourney of hospitality excellence.


KeyResponsibilities:


1. Hasslefree Checkin&Checkout:

Streamline checkin and checkout processes to minimizeguest wait times.

Coordinate with front office staff to ensureefficient handling of guest arrivals anddepartures.


2. Room Readiness &Upsell/Crosssell:

Work closely with housekeeping and maintenance teamsto ensure rooms are prepared on time and to the higheststandards.

Implement strategies to upsell and crosssell resort amenities andservices to enhance guest experience andrevenue.


3. EmployeeExperience:

Conduct timely training sessions for food &beverage front office housekeeping and restaurant staff to ensurethey are equipped with necessary skills andknowledge.

Regularly review employee performance and provide constructivefeedback to support their growth anddevelopment.


4. VendorExperience:

Identify suitable vendors for food beverageshousekeeping supplies and other essentials required for resortoperations.

Negotiate with vendors to secure the best rates and quality ofproducts ensuring costeffectiveness without compromising onstandards.


5. PropertyExperience:

Manage credit systems and payment schedules withvendors and suppliers to maintain smoothoperations.

Oversee cleanliness and maintenance of guest rooms property areasand restaurant facilities adhering to hygiene and safetystandards.


6. Food & BeverageOperations (Including Restaurant and RoomService):

Supervise food & beverage staff to ensureefficient service delivery and exceptional dining experiences forguests in the restaurant and through roomservice.

Collaborate with the culinary team to maintain highquality foodstandards and develop seasonalmenus.

Monitor inventory levels and order supplies to meet demand whileminimizing waste.

Ensure compliance with health and safety regulationsin food preparation and serviceareas.


7. GuestFeedback:

Implement systems to collect guest feedback andreviews ensuring timely responses and appropriate actionplans.

Analyze guest feedback data to identify areas for improvement andimplement strategies to enhance guestsatisfaction.


8. HousekeepingResponsibilities:


Supervise housekeeping staff toensure cleanliness standards are met or exceeded throughout theresort including guest rooms public areas and backofhousespaces.

Implement efficient cleaningprocedures and schedules to maintain a pristine environment forguests.

Coordinate with maintenanceteams to address any issues related to room cleanliness orfunctionality promptly.

Monitorinventory of cleaning supplies and equipment ensuring adequatelevels for daily operations.

Conductregular inspections to ensure compliance with cleanliness andsafetystandards.


Requirements

Requirements:

Bachelors degree in Hospitality Management or related fieldpreferred.

02 years of experience inHotel Industry

Excellentcommunication and interpersonalskills.

Strong leadership abilitieswith a customercentric approach.

Ability to multitask prioritize and problemsolve in a fastpacedenvironment.

Proficiency in relevantsoftware applications such as property management systems andMicrosoft Officesuite.


Benefits

Benefits:

Competitive salary commensurate withexperience.

Opportunities for careeradvancement and professionaldevelopment.

Performanceincentives.

Free Food &Accommodation


Requirements: - Bachelor's degree in Hospitality Management orrelated field preferred. - 0-2 years of experience in HotelIndustry - Excellent communication and interpersonal skills. -Strong leadership abilities with a customer-centric approach. -Ability to multitask, prioritize, and problem-solve in a fast-pacedenvironment. - Proficiency in relevant software applications suchas property management systems and Microsoft Officesuite.