Strategic Customer Engagement Manager

4 days ago

thoothukudi, India beBeeAnalytical Full time

Customer Relationship Strategist B2CAs a Customer Relationship Strategist - B2C, you will oversee the development and implementation of customer-centric strategies to enhance engagement, retention, and client satisfaction. Your day-to-day tasks will include analyzing customer data, segmenting target audiences, creating tailored marketing campaigns, managing CRM tools, and collaborating with sales and marketing teams to streamline processes and achieve business objectives.Key Responsibilities:Analytical Insight: Strong analytical skills for interpreting CRM data and identifying trends.Communication Expertise: Effective communication and sales skills to engage clients and build lasting relationships.Market Segmentation: Experience with market segmentation to develop and execute tailored marketing campaigns.Project Management: Project management skills to oversee CRM initiatives and ensure timely execution.CRM Proficiency: Proficiency in CRM platforms and tools for data management and customer engagement.Collaboration: Proven ability to collaborate effectively with cross-functional teams.What We Offer:A challenging role in a dynamic environment with opportunities for growth and professional development.

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