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Strategic Partnership Manager
2 weeks ago
Job Summary:We are seeking an experienced professional to lead our Partner Program orchestration and management in relation to our strategic Alliance with a leading technology company.Access management, including partnership with Technology teams, AOBO and other customer access relationships.Commercial marketplace solution management (listings, readiness, health, and conversion).Lead tracking & referral submissions in partnership with Sales leadership; lead flow routing, SLAs, and data quality; co‑sell opportunity hygiene and conversion monitoring.Claim submissions in partnership with Marketing teams; Incentives and Earnings tracking in partnership with Finance departments; revenue and earnings pacing vs. plans.Azure revenue tracking and revenue recognition stewardship (PAL and CPOR, plus others as needed) to translate influenced Azure consumption and BizApps licensing into recognized partner metrics.Issue resolution, access requests, and ad hoc queries from the global business; maintain an issue register with root cause analysis and remediation.Serve as a trusted advisor to senior leaders, providing insights and recommendations on partner programs, co‑sell motions, incentives, marketplace GTM, and other strategic initiatives.Coordinate partner program processes with internal teams, including evidence collection, audits, renewals, and timeline management.Market-facing integration: Ensure ongoing communications with cross-functional teams on lead performance, funnel progression, conversion rates, ACR influence, claims status, incentives attainment, and marketplace KPIs.Reporting & analytics enablement: Partner with reporting/analytics functions to design and maintain executive-ready dashboards (e.g., ACR influence/credit, co‑sell pipeline status, incentive attainment, claim cycle times, marketplace performance); ensure data integrity and single source of truth.Program knowledge ownership: Monitor and interpret program changes, publish internal updates and playbooks, brief stakeholders, and maintain internal guidance for teams.Enablement & upskilling: Lead ongoing enablement on certifications vs. designations (e.g., Solutions Partner requirements), competency gaps, renewal risks, and uplift plans; coordinating training calendars and exam support in partnership with HR and PMO teams.Analysis & business insights: Analyze trends, top deals, pipeline velocity, co‑sell accept/convert rates, win rates, incentives leakage/disputes, and other key metrics to identify actionable insights for senior leaders and stakeholders.Process excellence: Drive continuous process improvement and automation across partner program operations (process mapping, documentation, internal audit preparation, audit support, and compliance).As a key member of our team, you will have the opportunity to drive strategic initiatives, develop innovative solutions, and collaborate with cross-functional teams to achieve our goals.