Fintech Contact Center Consultant

Job Title: Amazon CTI ConsultantWe are seeking a skilled professional to transform cloud contact centers for a major fintech client.This role requires hands-on experience with Amazon Connect and a solid background in CTI consulting.Key Responsibilities:Setting up and configuring Amazon Connect environmentsCollaborating with business teams to gather...

Job DescriptionWe are seeking an expert-level Talkdesk Consultant to optimize and enhance our Talkdesk IVR and Studio workflows for a financial services call center.The ideal candidate has deep hands-on experience designing complex IVR flows, dynamic routing logic, API integrations, and compliance-driven call workflows using Talkdesk Studio.Design, build,...

Position: Call Quality Analyst About Convin Convin is a Conversation Intelligence platform built by IIT Delhi alumni to transform sales, collections, and customer experience. With our proprietary AI and automation, we help enterprises analyze conversations, drive insights, improve conversions, and deliver exceptional customer experiences. We’re trusted by...

Leading a team of experienced professionals, this 6-12 month contract offers an opportunity to leverage your expertise in Workday consulting. As a senior-level consultant, you will spearhead the implementation and support of US Time Tracking, Absence Management, Workday Studio, Integration Consulting, and CCTPP.Key qualifications for this role include:Fluent...

Job Title: Patient Service SpecialistWe are seeking a highly skilled and compassionate Patient Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service to patients through phone calls, emails, and chats.Your primary focus will be on communicating with patients in a professional and empathetic...

Job Title: H1B Resource Deployment ManagerPosition OverviewThe ideal candidate will lead the day-to-day management of our employee program, ensuring successful redeployment, compliance, and engagement of consultants across multiple client accounts.Manage consultant relationships, from onboarding through redeployment, to maximize efficiency and minimize bench...

Valueverse Consulting is seeking a skilled Oracle HCM Senior Technical Consultant with expertise in Fast Formulas, OIC, VBCS, OTBI, BIP, Extracts, and more to join our dynamic team! If you have hands-on experience in Oracle Fusion HCM technical objects and a passion for delivering innovative solutions, we’d love to hear from you. 🔹 Position: Oracle HCM...

Job Title: Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing level 2 technical support for contact center solutions and assisting with implementation and maintenance activities.Key Responsibilities:Provide level 2 technical support for contact center...

Pinnacle GroupWe support some of the most respected companies across a range of industries through unmatched execution, deep industry knowledge, and a relentless focus on results.This role is critical to ensuring the successful redeployment, compliance, and engagement of H1B consultants across multiple client accounts.The ideal candidate must have prior...

JOB DESCRIPTIONJob Role: Buyer Job Role ID:SECTION I: BASIC INFORMATION ABOUT THE JOB ROLE Outlines the count of employees reporting and financial and geographic scope of the roleJob Role Variant: Contracts Engineer Manager Job Position: Contracts Manager Job Family: Procurement & Contracts Sub-Job Family: Procurement & Contracts Value Stream: Money,...