Highly Skilled Technical Specialist

2 weeks ago

rajkot, India beBeeTechnical Full time

About the RoleAs a Senior Technical Support Engineer, you will be responsible for delivering exceptional support and product expertise to our largest customers. This is an exciting opportunity to join our team of customer champions and drive improvements across product and operations teams.You will provide advanced technical support and be a lead level III support engineer working on critical customer accounts.Participate in customer-facing calls communicating progress updates, action plans, and resolution details.We offer flexibility for eligible candidates to work remotely across India, with our office based in Bengaluru. We believe in providing our employees with the freedom to choose the best location for their work and lifestyle.To succeed in this role, you should have:8+ years of experience in Java support, software services, and system administration for a large end-user community.Experience with operating systems (e.g., Linux, OS X, and Windows)Knowledge of multiple Atlassian productsExcellent communication skills to communicate as the internal expert with customers at an executive level on in-depth technical details, progress, and next stepsBenefitsWe offer a range of benefits that support your career growth and well-being, including flexible working arrangements and opportunities to develop new skills.

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