CSS Incident Management Expert
6 days ago
Job Title: CSS Incident Management SpecialistOverview:This role focuses on delivering exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.The ideal candidate will be a highly experienced professional in incident management, able to lead the charge in response efforts, technical coordination and remediation, and rally cross-functional teams (Engineering, Support, Product, Legal, etc.).Responsibilities:Be the primary point of contact for customer-facing reliability and security incidents.Evaluate impacts, deliver accurate situation reports, and build communication bridges to quickly resolve incidents.Manage incident communication proactively, offering timely and transparent updates through official channels.Actively participate in post-incident reviews, driving actionable improvements to enhance the customer experience when incidents occur.Leverage data and insights to uncover incident root causes and assess customer impacts.Maintain open and effective communication with internal stakeholders, providing updates and managing expectations throughout the incident lifecycle.Collaboration and Continuous Improvement:Collaborate with cross-functional teams to identify opportunities to drive improvements in incident management processes, tools, documentation, and metrics.Cultivate a culture of continuous learning and improvement within the team, sharing best practices and mentoring others.Develop and maintain comprehensive incident management documents, runbooks, playbooks, and training materials.
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Advanced Incident Management Specialist
1 day ago
vellore, India beBeeCustomerSupport Full timeIncident Manager Job DescriptionWe are seeking a highly experienced Incident Manager to join our team.This role focuses on delivering exceptional support experiences during customer-facing incidents by coordinating across diverse teams and ensuring timely, clear, and accurate communication with both internal and external stakeholders.Key...
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Reliable Incident Resolution Specialist
1 week ago
vellore, India beBeeCommunication Full timeCustomer Support Services Incident ManagerWe are seeking a highly experienced incident manager to join our team.Be the go-to person for customer-facing reliability and security incidents, leading the charge in response efforts, technical coordination and remediation.Adept at coordinating across diverse teams and ensuring timely, clear, and accurate...
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Modern Web Application Expert
1 week ago
vellore, India beBeeWebDeveloper Full timeJob DescriptionAs a seasoned web development expert, you will be responsible for crafting and maintaining cutting-edge front-end applications utilizing VueJS and TypeScript. You will collaborate with cross-functional teams to ensure seamless integration with other systems.The ideal candidate will possess in-depth knowledge of VueJS 2/3, TypeScript,...
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Technical Support Expert
1 week ago
vellore, India beBeeExpertise Full timeJob Summary:We are seeking a skilled Technical Support Expert to join our team. The ideal candidate will have strong problem-solving skills and excellent communication abilities.This role will involve providing technical support to our customers, troubleshooting issues, and working closely with cross-functional teams to resolve complex problems.Key...
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IT Infrastructure Manager
1 week ago
vellore, India beBeeSystemOperations Full timeSystem Operations ExpertWe are seeking a highly skilled System Operations Expert to join our team. This is a permanent work-from-home opportunity that requires a 1-year commitment with a renewable contract.The System Operations Expert will provide daily support for operational needs and manage ticket distribution to ensure timely handling of client access...
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Expert Frontend Developer Wanted
1 week ago
vellore, India beBeeFrontend Full timeAre you a skilled frontend developer looking for a short-term project to improve your skills?This is a great opportunity to assist with an update project on a WordPress site, focusing on improving the front-end of an existing WordPress theme.Applying updates and adjustments to the current theme (JavaScript, CSS layout fixes, spacing, styling consistency,...
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Data Management Expert
1 week ago
vellore, India beBeeMasterDataManagement Full timeMaster Data Management ProfessionalWe are seeking a seasoned Master Data Management (MDM) professional to join our team. As an MDM expert, you will be responsible for developing and maintaining our analytics data warehouse and MDM platform.The ideal candidate will have hands-on experience with MDM platforms, knowledge of database design and reporting...
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Data Expert
1 week ago
vellore, India beBeeData Full timeJob OverviewWe're seeking a skilled professional to fill the role of Data Analyst, combining data analysis with front-end development skills.About the RoleThis is an exciting opportunity for someone to leverage their analytical and problem-solving skills in a collaborative environment.Key responsibilities include collecting and analyzing large datasets to...
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SAP Expert
2 days ago
vellore, India beBeeLogistics Full timeExpert SAP Project Manager NeededWe are seeking a highly skilled SAP project manager to lead the delivery of complex SAP initiatives. The ideal candidate will have a strong SAP functional foundation and experience in project leadership roles.Key Responsibilities:Oversee daily project activities for large-scale SAP upgrades.Coordinate teams to ensure timely...
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Software Development Expert
1 week ago
vellore, India beBeeEngineer Full timeFull Stack Engineer PositionAt BrightEdge, we innovate at the intersection of AI, SEO, and enterprise growth. We're not just shaping the future of enterprise SEO and content performance; we're also redefining how digital experiences drive real business results.Overview:This role is ideal for engineers who thrive in product-driven environments and enjoy...