Infrastructure Support Specialist

2 weeks ago


ahmedabad, India beBeeInfrastructure Full time

Job Title: Infrastructure Support SpecialistJob Description:The role of the Infrastructure Support Specialist is to provide high-quality technical support for employees' hardware, software, and connectivity issues across systems, networks, and devices.As a key member of our distributed team, you will ensure secure and reliable IT operations are maintained at all times.Key Responsibilities:Provide remote support for employees' hardware, software, and connectivity issues.Manage onboarding and offboarding processes, including provisioning laptops, accounts, and tools.Maintain documentation for IT support procedures.Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure (AWS, GCP, Azure).Required Skills and Qualifications:Excellent technical skills with ability to troubleshoot complex issues.Strong understanding of IT support procedures and protocols.Ability to work independently and collaboratively in a fast-paced environment.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Collaborative and dynamic work environment.Others:High level of discretion and confidentiality required.



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