Marketplace Key Account Manager

1 week ago


delhi, India Born Good Full time

About Born Good (Be Better Personal Care Private Limited)

Born Good is a digital first FMCG brand with a core mission to enable people contribute to the planet in a small yet significant way. We are a rapidly growing startup that offers a range of USDA certified and plant-based home cleaners. Our products are effective cleaners that are 100% safe and non-toxic. We are a funded startup and backed up RPSG Capital Ventures.

About the Role

We are looking for a highly motivated and experienced e-commerce and quick commerce marketplace manager who will play a key role in driving business growth and brand development on online marketplaces such as Amazon, Flipkart, Big Basket and Q-com channels. The ideal candidate should have prior work experience in scaling consumer brands on marketplaces. He / she should have relevant experience on Amazon, Flipkart, Big Basket and Firstcry. They will be responsible for the advertising spend as well listing quality. This is an excellent opportunity for a self-starter to make a significant impact in a fast-paced digital/e-commerce environment.

Key Responsibilities
Develop and execute marketplace strategies to drive revenue growth. This includes managing spend as well as ensuring excellent listing quality for product pages.
Utilize keyword research, optimized content, and both paid and unpaid promotions to boost product sales.
Design and execute effective promotions to drive sales numbers, enhance visibility, and improve key metrics.
Ensure smooth daily operations on external platforms, troubleshooting and resolving operational issues.
Perform detailed analysis of sales trends, conversions, and key metrics, providing relevant insights.
Optimize budget allocation for each platform, track spends effectively, and continuously improve ROI while minimizing customer acquisition costs.
Manage product listings and prepare and upload A+ Content, utilizing info-graphics and optimized SEO-rich content along with the internal team members

Skills we are looking for
Must Haves:
Bachelor's degree in Business Administration, marketing, or a related field.
A minimum 3 years of hands-on experience in e-commerce, specifically managing and maintaining marketplace accounts.
Comprehensive understanding of marketplace operations, processes, fulfilment, marketing strategies, competitive landscape, analytics, reporting, and content management systems.
Strong leadership skills, self-motivation, and the ability to work independently and as part of a team in a fast- paced environment.
Prior experience in the direct-to-consumer (D2C) or ecommerce industry is mandatory.
Proficient in using ecommerce tools and platforms, such as Amazon Seller Central, Flipkart Seller Hub, etc.
Excellent analytical skills to generate reports, create pivot tables and find insights from data.
Strong command over written and spoken English.
Advanced knowledge of MS Office and the Google suite of products.

Nice To Have:
Customer centric approach
Exceptional communication and interpersonal skills to build relationships with stakeholders and external partners.
Ability to work in a team environment.
Being a self starter and taking the initiative.
Enthusiasm to learn

What’s in it for you
An opportunity to work in a company inspired to create a better impact for the planet
Experience a once-in-a-lifetime opportunity to part of a fast-growing company at an early stage
An opportunity to work in a passionate team looking to bring change to a traditional market
Steep learning curve
A performance-based environment with no limits to career growth and personal development



  • delhi, India Born Good Full time

    About Born Good (Be Better Personal Care Private Limited)Born Good is a digital first FMCG brand with a core mission to enable people contribute to the planet in a small yet significant way. We are a rapidly growing startup that offers a range of USDA certified and plant-based home cleaners. Our products are effective cleaners that are 100% safe and...


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