Service Delivery Specialist
4 days ago
Company Description We are a consulting company with a bunch of technology-interested and happy people We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued. With us, each individual is her/himself and respects others for who they are and we believe that when a fantastic mix of people gather and share their knowledge, experiences and ideas, we can help our customers on a completely different level. We are looking for you who is immediate joiner and want to grow with us With us, you have great opportunities to take real steps in your career and the opportunity to take great responsibilityJob Title: Service Delivery Specialist (SDS) Location: Bangalore / Remote Experience: 610 years Employment Type: Full-time About the Role We are looking for an experienced Project Coordinator / Service Delivery Specialist to act as the bridge between business teams, technical teams, and external stakeholders. The role requires excellent communication, cross-functional collaboration, and a strong background in digital workplace platforms, IT service management, and governance practices. Key ResponsibilitiesServe as the liaison between business and technical teams, ensuring requirements are clearly communicated and prioritized. Manage Office 365 suite operations including MS Teams, SharePoint, meeting rooms, and other Microsoft applications. Set up and drive cross-functional forums with pillar functions, aligning on priorities. Communicate with strategic stakeholders and global teams to ensure stable daily operations of work tools. Translate business needs into technical requirements for support teams and external vendors. Develop and improve support processes and Ways of Working across internal and external teams. Guide product teams on operational procedures and best practices to ensure stable, high-quality operations. Work closely with leadership to align on KPIs and operational goals. Qualifications & SkillsProven experience as a Project Coordinator or SDS, with strong stakeholder management skills. Strong knowledge of Digital Workplace platforms and collaboration tools. Skilled in reporting store portfolios and store telephony operations on a global scale. Expertise in cross-functional collaboration with product and technical teams. Experience in issue escalation, risk management, and maintaining risk registers. Strong governance and compliance alignment experience. Hands-on expertise in Service Management including:Problem Management Incident Management Knowledge Management Change Management Business Continuity Planning Awareness of cybersecurity frameworks and their impact on service delivery. Familiarity with monitoring tools and industry technology trends. Strong process orientation with knowledge of ITIL frameworks. Good to HaveITIL certification or practical knowledge of ITIL Foundation essentials. Experience in QA (Quality Assurance) testing. Hands-on experience with ServiceNow. Location: BangaloreStart Date: ImmediateWork Mode: Hybrid / RemoteLanguage Requirement: English (Excellent written and verbal skills) Form of employment: Full-time until further notice, we apply 6 months probationary employment. We interview candidates on an ongoing basis, do not wait to submit your application.
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Service Delivery Specialist
6 days ago
Bangalore, India Aqilea (formerly Soltia) Full timeCompany Description We are a consulting company with a bunch of technology-interested and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued. With us, each individual is her/himself and respects others for who they are and...
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Service Delivery Specialist
2 weeks ago
Bangalore, India Aqilea (formerly Soltia) Full timeCompany DescriptionWe are a consulting company with a bunch of technology-interested and happy people! We love technology, we love design, and we love quality. Our diversity makes us unique and creates an inclusive and welcoming workplace where each individual is highly valued. With us, each individual is her/himself and respects others for who they are and...
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bangalore, India NTT Ltd. Full timeMake an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive. Your day at NTT DATAThe Managed...
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bangalore, India 3Columns Full timeCompany Profile:3Columns is a specialist cybersecurity firm delivering a wide range of services from Security Assurance, Security Governance, Professional services and Managed Services. Solutions include Managed Security Services, Offensive Security Services, Cyber Security Consulting, and professional services to assist customer deploy all the required...
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bangalore, India Evlv Full timeTitle: IT Service Management Specialist (ITSM Specialist) Sector: IT & Services Consulting Location: Permanent Work From Home (Anywhere in India) Duration: 1 year - Renewable contract Working Hours: Monday to Friday, Eastern Standard Time Zone The IT Service Management Specialist will provide support for the Managed Services tool sets and supporting...
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Bangalore Division, India Brillio Full time🚀 Hiring: Delivery Excellence Specialist | Brillio | Bangalore At Brillio , we are looking for a passionate Delivery Excellence Specialist who can drive customer experience, efficiency, and innovation across our delivery engagements. If you are someone who thrives on enabling teams, implementing best practices, and ensuring delivery excellence at scale...
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IT Service Delivery Manager
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Bangalore, India HGS Full timeResponsibilities: Manage IT Services: Oversee the delivery of IT services to ensure they meet client expectations and contractual requirements. Develop Standards: Create and enforce service delivery standards and processes. Incident Management: Manage incidents to minimise downtime by supervising the remediation of IT Service problems. Performance...
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Bangalore, India TECEZE Full timeService Delivery Manager — IT Infrastructure Services (Network · Cloud · Server · Storage · Telephony · Staffing · Digital Workplace) Function: Service Delivery Reports to: Head of Service Delivery/Operations Director Seniority: Hands-on Manager (player–coach) Team: Manages 2–5 Service Delivery Coordinators while also acting as an individual...
