IT Operations Excellence Manager

14 hours ago

rajahmundry, India beBeeLeadership Full time

IT Operations Excellence ManagerWe are seeking a highly skilled and experienced IT Operations Excellence Manager to lead our team in delivering exceptional IT services. Main Responsibilities:Develop and implement strategic plans, frameworks, and processes to optimize IT service delivery and improve overall performance.Lead a high-performing team of professionals, fostering a culture of collaboration, innovation, and continuous improvement.Evaluate and refine key performance indicators (KPIs) to assess IT service management performance and drive data-driven decision-making.Cultivate strong relationships with stakeholders to understand service requirements and align IT operations with business objectives.Requirements:8+ years of experience in IT service management or related fields.Proven expertise in ITIL and COBIT frameworks, with a focus on process optimization and improvement.Exceptional leadership, interpersonal, and communication skills, with the ability to inspire and motivate team members.ITIL Expert certification or higher, demonstrating advanced knowledge and skills in IT service management.About Us:We value diversity, equity, and inclusion, creating an environment where everyone can thrive and contribute to our shared success. We strive to build a workplace that is welcoming, inclusive, and respectful of all individuals, regardless of their background, culture, or identity. Join us in our mission to deliver exceptional IT services and make a meaningful impact in our community.

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