Senior Clinical Trials Support Specialist

10 hours ago


rajkot, India beBeeTechnical Full time

Job SummaryThis role requires excellent communication skills and a good understanding of the clinical trials domain.The ability to troubleshoot and resolve client-specific technical cases, assist with escalations from level one & two support staff, assist with client projects moving from project to production environment, and train clients & staff.This is a fast-paced role requiring flexibility when working with multiple stakeholders while being exposed to various technologies and environments.As a subject matter expert, serve as a diagnostic specialist for complex application issues, performance bottlenecks, and data integrity problems.Take customer calls, listen to and document issues on all software products supported by the company.Key responsibilities include:Client technical case resolutionEscalation assistanceProject support and training



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