Tata Consultancy Services | Genesys Engineer | india
5 days ago
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: Genesys Engineer
Experience Range: 6 – 10 Years
Location: Chennai/Hyderabad/Bangalore/Pune
Must-Have:
5+ years’ of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc)
2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution.
Experience in AWS Lex & Lambda for development of ChatBot/VoiceBot
4+ years of IVR Applications and Advanced Speech Recognition engines (ASRs), and hands on development and deployment experience
4+ years of writing code in common programming languages such as NodeJS, Java, .Net, Python
Experience using CICD tools such as BitBucket, Jenkins, AWS Code Pipeline etc
Experience integrating with CRM apps including SalesForce and ServiceNow is a plus
Experience with Genesys-Pure-Cloud or Genesys Engage, hands on implementation, Configuration, deployments to production and support is a plus.
Agile knowledge with SAFe or NWOW framework is preferred
Experience involving digital transformation activities in large organization is a plus
Bachelor’s in computer science or related fields
Good-to-Have
1 . Python Knowledge
2. SAFE – Agile
Role descriptions / Expectations from the Role :
- Design, Configure, Develop, and Support Conversational IVR’s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda.
- Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database)
- Using agile methodologies, partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience.
- Lead implementation of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel, Analytics, Customer Journeys, and Reporting
- Support and maintain existing Avaya Telephony and Contact Center solutions, and demonstrate complex problem-solving skills
Interested candidates pls share your cv to mailid: c.nayana@tcs.com with subject "Genesys Engineer" for further Discussion
-
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Genesys Engineer Experience Range: 6 – 10 Years Location: Chennai/Hyderabad/Bangalore/Pune Must-Have: 5+ years’ of hands-on experience...
-
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Genesys Engineer Experience Range: 6 – 10 Years Location: Chennai/Hyderabad/Bangalore/Pune Must-Have: 5+ years’ of hands-on experience...
-
Tata Consultancy Services | Genesys SME | india
1 month ago
india Tata Consultancy Services Full timeJob Role - Genesys SME Experience Range: 5 to 8 years Job Locations: Chennai, Indore Job Description Must have Skills in Genesys - IVR call flow, Routing, Architect, Workforce Management, Script creation, Voice mail set up and configuration, Wrap-up codes, Integrations, Queue Design, Web Service/API integration Should have experience in Configuring,...
-
Genesys Engineering Expert
5 days ago
India Tata Consultancy Services Full timeJob DescriptionWe are seeking a seasoned Genesys Engineer to join our team at Tata Consultancy Services. As a key member of our contact center solutions group, you will be responsible for designing, configuring, and developing conversational IVRs and chatbots using Genesys Cloud Architect and Amazon Lex & Lambda.The ideal candidate will have hands-on...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA Consultancy Services!! We are Hiring For: PING Engineer EXPERIENCE: 4+ Years JOB LOCATION : PAN INDIA Please join us in the walk in drive WALK IN DRIVE DATE : 16-Nov-2024 WALK IN DRIVE LOCATION: TATA Consultancy Service Ltd, Yantra Park (cafeteria), Pokhran Road no 2, Subash Nagar, Thane (West) - 400601 ROLES AND...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday.Role ***Tosca Automation EngineerDesired Experience Range*** 6 - 8 yearsLocation of Requirement ***Pan IndiaDesired Skills -Technical/BehavioralPrimary...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role**Mid-Level Configuration Engineer/ Rules Developers Desired Experience Range**3+ years Location of Requirement **Bangalore/Chennai ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role**Mid-Level Configuration Engineer/ Rules Developers Desired Experience Range**3+ years Location of Requirement **Bangalore/Chennai ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Workday Finance Desired Experience Range: 4 - 8 years Location of Requirement: Mumbai / PAN India Must-Have: Minimum of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!!Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Workday FinanceDesired Experience Range: 4 - 8 yearsLocation of Requirement: Mumbai / PAN IndiaMust-Have:Minimum of 3+ years of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is hiring TOSCA Automation Engineer Role : TOSCA Automation Engineer Desired Experience Range : 6 - 8 years Location of Requirement: Pan India Desired Skills -Technical/Behavioral Primary Skill TOSCA. Secondary Skill Test Automation Detailed JD: Experience in automating web applications(must) and API (added advantage) TOSCA...
-
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :AZURE DATA ENGINEER Exp range :4-14 YEARS Role : Permanent Role Job location :PUNE(LOOKING FOR ONLY WALKIN INTERVIEW) Current location : Anywhere In India Interview date :16TH NOV 24(WALKIN INTERVIEW ONLY) Interview mode : WALKIN INTERVIEW ONLY AT PUNE Sahyadri Park 1, Hinjewadi ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Salesforce Senior DeveloperDesired Experience Range: 6 - 10 yearsLocation of Requirement: Kolkata/...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Salesforce Senior Developer Desired Experience Range: 6 - 10 years Location of Requirement: Kolkata/ Hyderabad ...
-
india Tata Consultancy Services Full timeTCS Bangalore walk-in drive for Contact Centre! Interview Date: 14th Dec 2024, Saturday Entry Timings: 10:00 AM - 12:30 PM Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100 Skill: 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Inbound and Outbound Call Handling skills 4) Telephone and...
-
india Tata Consultancy Services Full timeTCS Bangalore walk-in drive for Contact Centre! Interview Date: 14th Dec 2024, Saturday Entry Timings: 10:00 AM - 12:30 PM Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100 Skill: 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Inbound and Outbound Call Handling skills 4) Telephone and...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday.Role**Mid-Level Configuration Engineer/ Rules DevelopersDesired Experience Range**3+ yearsLocation of Requirement **Bangalore/ChennaiRequired...
-
Tata Consultancy Services | Cyberark | india
3 weeks ago
india Tata Consultancy Services Full timeDear Candidates, Experience: 4+Years Joining location: PAN India Interview Location: Tata consultancy Services, TCS Synergy park, Indian Immunological Colony, Gachibowli, Hyderabad, Telangana 500032 Interview Date:23-Nov-24 (Saturday) **********************NO Virtual Inteview Entertained Only F2F interview**************** Roles and Responsibilities:...