Tata Consultancy Services | Genesys Engineer | india
4 days ago
TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.
What we are looking for
Role: Genesys Engineer
Experience Range: 6 – 10 Years
Location: Chennai/Hyderabad/Bangalore/Pune
Must-Have:
5+ years’ of hands-on experience in coding/development in Contact Center platform (Routing/Reporting Call flows, IVR, Conversational AI, ChatBots, Call Recording, WFM etc)
2+ years of experience in Cloud enablement of Contact Center Solutions, especially in migrating from On-prem to CCaaS Cloud solution .
Experience in AWS Lex & Lambda for development of ChatBot/VoiceBot
4+ years of IVR Applications and Advanced Speech Recognition engines (ASRs), and hands on development and deployment experience
4+ years of writing code in common programming languages such as NodeJS, Java, .Net, Python
Experience using CICD tools such as BitBucket , Jenkins, AWS Code Pipeline etc
Experience integrating with CRM apps including SalesForce and ServiceNow is a plus
Experience with Genesys-Pure-Cloud or Genesys Engage, hands on implementation, Configuration, deployments to production and support is a plus.
Agile knowledge with SAFe or NWOW framework is preferred
Experience involving digital transformation activities in large organization is a plus
Bachelor’s in computer science or related fields
Good-to-Have
1 . Python Knowledge
2. SAFE – Agile
Role descriptions / Expectations from the Role :
- Design, Configure, Develop, and Support Conversational IVR’s, & Chatbots leveraging Genesys Cloud Architect tool and Amazon Lex & Lambda .
- Lead implementation of API / Web Service integrations to back-end systems (REST, Json, and SQL database)
- Using agile methodologies , partner with product owners to understand business needs, gather requirements, and develop solutions to deliver the desired customer experience.
- Lead implementation of Inbound & Outbound solutions, QM recording, WFM, Omni-Channel , Analytics, Customer Journeys, and Reporting
- Support and maintain existing Avaya Telephony and Contact Center solutions, and demonstrate complex problem-solving skills
Interested candidates pls share your cv to mailid: with subject "Genesys Engineer" for further Discussion
-
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Genesys EngineerExperience Range: 6 – 10 YearsLocation: Chennai/Hyderabad/Bangalore/PuneMust-Have:5+ years’ of hands-on experience in...
-
india Tata Consultancy Services Full timeTCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Genesys Engineer Experience Range: 6 – 10 Years Location: Chennai/Hyderabad/Bangalore/Pune Must-Have: 5+ years’ of hands-on experience...
-
Tata Consultancy Services | Genesys SME | india
1 month ago
india Tata Consultancy Services Full timeJob Role - Genesys SME Experience Range: 5 to 8 years Job Locations: Chennai, Indore Job Description Must have Skills in Genesys - IVR call flow, Routing, Architect, Workforce Management, Script creation, Voice mail set up and configuration, Wrap-up codes, Integrations, Queue Design, Web Service/API integration Should have experience in Configuring,...
-
Genesys Engineering Expert
5 days ago
India Tata Consultancy Services Full timeJob DescriptionWe are seeking a seasoned Genesys Engineer to join our team at Tata Consultancy Services. As a key member of our contact center solutions group, you will be responsible for designing, configuring, and developing conversational IVRs and chatbots using Genesys Cloud Architect and Amazon Lex & Lambda.The ideal candidate will have hands-on...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role ***Tosca Automation Engineer Desired Experience Range*** 6 - 8 years Location of Requirement ***Pan India Desired Skills -Technical/Behavioral ...
-
india Tata Consultancy Services Full timeDear Candidate, Greetings from TATA Consultancy Services!! We are Hiring For: PING Engineer EXPERIENCE: 4+ Years JOB LOCATION : PAN INDIA Please join us in the walk in drive WALK IN DRIVE DATE : 16-Nov-2024 WALK IN DRIVE LOCATION: TATA Consultancy Service Ltd, Yantra Park (cafeteria), Pokhran Road no 2, Subash Nagar, Thane (West) - 400601 ROLES AND...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Tosca automation engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday.Role ***Tosca Automation EngineerDesired Experience Range*** 6 - 8 yearsLocation of Requirement ***Pan IndiaDesired Skills -Technical/BehavioralPrimary...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role**Mid-Level Configuration Engineer/ Rules Developers Desired Experience Range**3+ years Location of Requirement **Bangalore/Chennai ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday. Role**Mid-Level Configuration Engineer/ Rules Developers Desired Experience Range**3+ years Location of Requirement **Bangalore/Chennai ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Workday Finance Desired Experience Range: 4 - 8 years Location of Requirement: Mumbai / PAN India Must-Have: Minimum of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Workday Finance aspirants!!!Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Workday FinanceDesired Experience Range: 4 - 8 yearsLocation of Requirement: Mumbai / PAN IndiaMust-Have:Minimum of 3+ years of...
-
india Tata Consultancy Services Full timeTata Consultancy Services is hiring TOSCA Automation Engineer Role : TOSCA Automation Engineer Desired Experience Range : 6 - 8 years Location of Requirement: Pan India Desired Skills -Technical/Behavioral Primary Skill TOSCA. Secondary Skill Test Automation Detailed JD: Experience in automating web applications(must) and API (added advantage) TOSCA...
-
india Tata Consultancy Services Full timeGreetings from TATA Consultancy Services Job Openings at TCS Skill :AZURE DATA ENGINEER Exp range :4-14 YEARS Role : Permanent Role Job location :PUNE(LOOKING FOR ONLY WALKIN INTERVIEW) Current location : Anywhere In India Interview date :16TH NOV 24(WALKIN INTERVIEW ONLY) Interview mode : WALKIN INTERVIEW ONLY AT PUNE Sahyadri Park 1, Hinjewadi ...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024Salesforce Senior DeveloperDesired Experience Range: 6 - 10 yearsLocation of Requirement: Kolkata/...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Salesforce Developer aspirants!!! Walk-in at Tata Consultancy Services Limited,Brigade Bhuwalka Icon, ITPL Main Road Whitefield,Bangalore-560066Karnataka,India. on 7th -sat-2024 Salesforce Senior Developer Desired Experience Range: 6 - 10 years Location of Requirement: Kolkata/ Hyderabad ...
-
india Tata Consultancy Services Full timeTCS Bangalore walk-in drive for Contact Centre! Interview Date: 14th Dec 2024, Saturday Entry Timings: 10:00 AM - 12:30 PM Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100 Skill: 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Inbound and Outbound Call Handling skills 4) Telephone and...
-
india Tata Consultancy Services Full timeTCS Bangalore walk-in drive for Contact Centre! Interview Date: 14th Dec 2024, Saturday Entry Timings: 10:00 AM - 12:30 PM Venue: Tata Consultancy Services Ltd, Think Campus, Electronic City Phase 2, Bengaluru 560100 Skill: 1) Excellent Communication Skills 2) MS Office & Excel Skills 3) Inbound and Outbound Call Handling skills 4) Telephone and...
-
india Tata Consultancy Services Full timeTata Consultancy Services is conducting a walk-in drive for Mid-Level Configuration Engineers at Tata Consultancy Services Ltd, Kumaran Nagar, 415/21 – 24, TNHB Main road, Chennai - 600119 on 13-Dec-24 Friday.Role**Mid-Level Configuration Engineer/ Rules DevelopersDesired Experience Range**3+ yearsLocation of Requirement **Bangalore/ChennaiRequired...
-
Tata Consultancy Services | Cyberark | india
3 weeks ago
india Tata Consultancy Services Full timeDear Candidates, Experience: 4+Years Joining location: PAN India Interview Location: Tata consultancy Services, TCS Synergy park, Indian Immunological Colony, Gachibowli, Hyderabad, Telangana 500032 Interview Date:23-Nov-24 (Saturday) **********************NO Virtual Inteview Entertained Only F2F interview**************** Roles and Responsibilities:...
