Expertise in Advanced Technical Support

5 days ago


kakinada, India beBeeTechnical Full time

Key Player in Advanced Technical SupportThis is an exceptional opportunity to expand your professional expertise by joining our Enterprise Support team.We are looking for a seasoned technical expert who will spearhead the delivery of cutting-edge support and product guidance to our largest clients.The ideal candidate will be responsible for driving broader customer satisfaction and having a profound impact on process, product, and team performance.You will concentrate on root cause analysis, debugging, and troubleshooting across a diverse range of Atlassian products.A successful candidate should possess at least 8 years of experience in Java support, software services, and system administration for large-scale end-user communities. Additionally, they must have knowledge of multiple operating systems (e.g., Linux, OS X, and Windows), several Atlassian products, and strong communication skills.This role demands superior problem-solving abilities, the capacity to convey intricate technical details to executive-level customers, and hands-on experience working with enterprise customers.



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