Technical Support Specialist
6 hours ago
We're seeking a skilled IT professional to fill the role of Technical Support Specialist. This position involves providing exceptional technical assistance to users via various channels, ensuring seamless support and excellent customer experience.Job Responsibilities:Respond to user inquiries and resolve incidents in a timely and professional manner.Monitor system tools and diagnose issues to provide effective solutions.Elevate unresolved incidents to higher levels of support according to established protocols.Maintain accurate records of all interactions in our IT Service Management system.Prioritize and manage multiple tasks simultaneously to meet SLA requirements.Participate in continuous improvement initiatives and contribute to knowledge base development.Requirements:Demonstrated expertise in problem-solving, analytical thinking, and communication skills.Ability to work efficiently under pressure and maintain attention to detail.Familiarity with ticketing tools, preferably Jira Service Desk.Proven track record of delivering high-quality service and meeting performance expectations.Vocational training or a degree in Computer Science, Information Systems, or a related field.Benefits:Ongoing training and development opportunities.A supportive team environment that fosters collaboration and growth.A competitive compensation package and comprehensive benefits program.At Our Company:We value diversity, equity, and inclusion in the workplace.We strive to create a culture where everyone can thrive and succeed.We promote a work-life balance and offer flexible working arrangements.
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Technical Support Specialist
7 days ago
kakinada, India beBeeTechnical Full timeTechnical Support SpecialistThe role of a Technical Support Specialist revolves around providing expert assistance to users via multiple communication channels. This individual will be responsible for troubleshooting and resolving technical issues, ensuring timely and efficient support delivery.Troubleshoot and resolve technical issues via phone, email,...
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Technical Desktop Support Specialist
3 days ago
kakinada, India beBeeDesktopEngineering Full timeJob DescriptionWe are currently seeking a Desktop Engineering Support professional to investigate complex desktop issues and implement solutions that boost user productivity.Troubleshoot desktop-related problems efficiently using advanced diagnostic techniques and root cause analysis methods.Leverage in-depth knowledge of the Desktop Experience (DEX)...
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Technical Training Specialist
7 days ago
kakinada, India beBeeTechnical Full timeTechnical Training SpecialistWe are seeking a Technical Training Specialist to join our team. As a key member of the training department, the successful candidate will be responsible for delivering high-quality technical training sessions to internal stakeholders.About the Role:The Technical Training Specialist will play a critical role in supporting the...
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Leading Technical Specialist
7 days ago
kakinada, India beBeeTechnical Full timeJob Role: Senior Technical Support EngineerKey Responsibilities:Drive customer satisfaction and product improvement across various teams.Provide advanced support and product expertise to large customers.Work with a growing team of specialists to improve support capabilities, capacity, and quality for big clients.Requirements:8+ years of experience in Java...
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Technical Support Engineer
2 weeks ago
Kakinada, India JoulestoWatts Business Solutions Pvt Ltd Full timeCompany DescriptionJoulestoWatts Business Solutions, headquartered in Texas, USA, is a global leader in IT services and consulting, with over 5,500 professionals serving more than 300 clients across 8 countries. The company operates with over 20 innovative business models, delivering tailored, cutting-edge solutions across various industries. Known for its...
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Technical Support Engineer
2 weeks ago
Kakinada, India JoulestoWatts Business Solutions Pvt Ltd Full timeCompany DescriptionJoulestoWatts Business Solutions, headquartered in Texas, USA, is a global leader in IT services and consulting, with over 5,500 professionals serving more than 300 clients across 8 countries. The company operates with over 20 innovative business models, delivering tailored, cutting-edge solutions across various industries. Known for its...
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Desktop Support Specialist
7 days ago
kakinada, India beBeeDesktopSupport Full timeJob Overview:We are seeking a highly skilled Desktop Support Specialist to join our team.Key Responsibilities:Troubleshoot complex desktop-related issues and implement efficient solutions.Collaborate with business partners to identify productivity gaps and develop strategies to address them.Develop automation scripts to streamline desktop management tasks...
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EBS Technical Support Specialist
7 days ago
kakinada, India beBeeTechnical Full timeJob Title:A Technical Support Professional for Oracle EBSAbout the Role:We are seeking an experienced professional to provide technical support for Oracle Enterprise Business Suite (EBS). The ideal candidate will have a strong understanding of Oracle EBS R12 and its various modules, including Supply Chain and Manufacturing.The successful candidate will be...
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Global Technical Support Specialist
7 days ago
kakinada, India beBeeTechnical Full timeWe are seeking highly skilled Technical Support Engineers to provide global support for SaaS products, enterprise applications, and IT systems.This is an ideal opportunity for professionals who excel at troubleshooting, customer interaction, application support, and technical analysis across L1 and L2 environments.Engagement DetailsType: Independent...
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Technical Growth Specialist
19 hours ago
kakinada, India beBeeGrowthEngineer Full timeAbout this role:We are seeking a seasoned Technical Operations Specialist to spearhead our growth initiatives.This professional will work closely with various teams, designing, building and maintaining automation workflows, data pipelines and experimentation tools that support sales, marketing and partnerships.Develop advanced automations in Clay, including...
