Technical Support Engineer

4 days ago

Kakinada, India JoulestoWatts Business Solutions Pvt Ltd Full time

Company DescriptionJoulestoWatts Business Solutions, headquartered in Texas, USA, is a global leader in IT services and consulting, with over 5,500 professionals serving more than 300 clients across 8 countries. The company operates with over 20 innovative business models, delivering tailored, cutting-edge solutions across various industries. Known for its commitment to excellence, JoulestoWatts is a certified Great Place to Work (GPTW), emphasizing a culture of collaboration and innovation.Role DescriptionHardware Specialist, with work based in Bengaluru, The Hardware Specialist will be primarily responsible for hardware development, designing circuits, and creating and implementing hardware architecture. Day-to-day tasks involve overseeing the functionality of computer hardware systems, troubleshooting technical issues, and ensuring high performance and reliability of hardware components.QualificationsProficient in Hardware Development and Hardware ArchitectureStrong skills in Circuit Design and Computer HardwareExperience in hardware analysis, testing, and optimizationAbility to troubleshoot complex technical hardware issuesBachelor's degree in Electrical Engineering, Computer Engineering, or a related fieldTechnical certifications in relevant hardware technologies are an advantageStrong problem-solving skills and the ability to work in a hybrid work environmentResponsibilities:Diagnose and troubleshoot hardware issues (motherboard, RAM, storage, GPU, cooling, peripherals, etc.) for both desktops and laptops.Identify and resolve software-related issues: OS installation/reinstallation, driver updates, graphics drivers, gaming-related software/OS conflicts, performance tuning.Assist users/gamers with system optimization — e.g., recommended configurations, performance tuning, driver updates, cooling/thermals, etc.Provide support via remote chat/email/phone or on-site (depending on business model), interact with users/customer queries, and communicate solutions clearly in English/Hindi.Maintain logs of issues and resolutions; maintain inventory/tracking of hardware if needed.Work in coordination with vendors/third-party/other teams when escalations are needed.Stay up to date with latest gaming hardware trends, GPU/CPU/driver updates and compatibility issues.Requirements / Qualifications:Diploma/Bachelor’s in Computer Science / IT / Electronics / or equivalent hands-on experience.Strong hands-on knowledge of PC and laptop hardware (assembling, upgrading, replacing components).Proficient in operating system installation & configuration (Windows, drivers), software troubleshooting, driver management.Ability to troubleshoot both hardware and software issues.Good understanding of gaming-specific hardware/software demands (GPUs, thermals, driver updates, etc.).Excellent communication skills — fluent in English and Hindi.Problem-solving mindset, patience, good customer-oriented attitude.Ability to work both independently and as part of a team.What We Offer:Competitive pay aligning with experience (up to ₹3.8 LPA).Opportunity to work with gaming-related hardware/software and build expertise.Friendly work environment; ability to learn and grow in gaming/IT support domain.Exposure to latest gaming technologies and client/customer.

  • US Engineering Recruiter

    2 weeks ago

    Kakinada, India Tek Support Full time

    US Engineering RecruiterLocation: Gachibowli, HyderabadExperience: 3 - 6 YearsJob Summary:We are looking for a dynamic and experienced US Engineering Recruiter to join our growing team in Gachibowli, Hyderabad. The ideal candidate will have a strong background in recruiting for engineering roles across domains such as Semiconductor, Embedded Systems,...

  • Technical support engineer

    3 weeks ago

    Kakinada, India Movate Full time

    We are looking for enthusiastic Tech Support / Help Desk Engineers to join our team in Hyderabad . ???? Open Positions Engineer : 1–5 years experience | 50 openings | CTC: 3 – 6.5 LPA Service desk Support Engineer | Job Description Summary : Highly Proficient in Spoken & Written English (B1 CEFR level). Mid Level troubleshooting skills with the ability...

  • Technical Support Professional

    1 week ago

    kakinada, India beBeeCustomerSupport Full time

    Job Title: Customer Support RepresentativeWe are seeking a proactive individual to join our team in a customer support role. In this position, you will be responsible for providing timely and effective support to clients.Responsibilities:Respond to client queries online via various communication channels.Provide real-time support to clients across multiple...

  • Cloud Support Engineer

    3 weeks ago

    Kakinada, India Genisys Group Full time

    Architect and manage scalable cloud infrastructure in Microsoft Azure to support manufacturing operations, analytics, and enterprise applications.Support reporting team on Power BI dashboards for production metrics, supply chain visibility, and executive reporting.Build and optimize data pipelines using Azure Databricks to support real-time and batch...

  • Cloud Support Engineer

    3 weeks ago

    Kakinada, India Genisys Group Full time

    Architect and manage scalable cloud infrastructure in Microsoft Azure to support manufacturing operations, analytics, and enterprise applications.Support reporting team on Power BI dashboards for production metrics, supply chain visibility, and executive reporting.Build and optimize data pipelines using Azure Databricks to support real-time and batch...

  • Senior Software Engineer

    2 weeks ago

    kakinada, India beBeeData Full time

    Senior Software EngineerOur company is seeking a seasoned Senior Software Engineer to join our team. In this role, you will be responsible for designing and developing ETL processes using Oracle Data Integrator.We are looking for someone with strong technical skills and experience in software development. Your main responsibilities will be: Designing and...

  • Obsolescence engineer

    1 week ago

    Kakinada, India Samtel Avionics Full time

    Position Title: Obsolescence Engineer – Hardware Electronics Location: Gurgaon Experience Required: 5+ Years Education: Bachelor’s degree in Electronics Engineering, Electrical Engineering, or a related field Industry: R&D and Manufacturing of state-of-the-art avionics-grade, defense-grade, and railway-grade equipment Position Summary The Obsolescence...

  • Senior technical architect

    4 days ago

    Kakinada, India Digile Full time

    A Service Now Solution Architect/Technical Architect is responsible for designing and delivering Service Now solutions to address specific business challenges. The Solution Architect focuses on projects or functional areas within the broader enterprise Service Now framework, crafting technical solutions that meet immediate needs while fitting seamlessly...

  • Assistant Engineering Manager

    2 weeks ago

    Kakinada, India Svenska Design Hotels Full time

    Position: Supervisor/ Assistant Manager – EngineeringCompany: Svenska Design Hotels, a European chain of boutique hotels from SwedenLocation: 5-star Luxury Hotel, Kakinada, Andhra PradeshSalary: ₹2.40 – ₹3.60 lacs p.a.Qualifications: Engineering Degree/ DiplomaExperience: 7+ years in engineering department in hotels, min. 2 years as...

  • Assistant Engineering Manager

    2 weeks ago

    Kakinada, India Svenska Design Hotels Full time

    Position: Supervisor/ Assistant Manager – EngineeringCompany: Svenska Design Hotels, a European chain of boutique hotels from SwedenLocation: 5-star Luxury Hotel, Kakinada, Andhra PradeshSalary: ₹2.40 – ₹3.60 lacs p.a.Qualifications: Engineering Degree/ DiplomaExperience: 7+ years in engineering department in hotels, min. 2 years as...