Chief Customer Success Officer

3 days ago


thiruvananthapuram, India beBeeCustomer Full time

**Customer Health and Growth Manager**A key role in our organization is responsible for the overall success of our customers. This includes ensuring their health, satisfaction, growth, and preventing churn due to unfulfilled expectations.We continuously monitor feature adoption across customers to ensure a higher degree of stickiness and maximize the benefits in our product.The ideal candidate will drive product initiatives for higher feature adoption, lead periodic webinars for new releases, and present newly launched solutions.As a customer advocate, this person will drive the product roadmap to ensure evolving needs are being addressed. They will also meet with the larger product organization to present challenges faced by customers.


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