Supplier Partnership Manager

19 hours ago

bangalore, India Orange Business Full time

Context & challenges

Join an entity in full transformation, playing a key role in the digital transformation of Orange Business.

Within Orange Business, the Digital Technology entity is positioned as a trusted technology partner for the Business. Our mission is to deliver exceptional digital experiences to our customers, partners and employees. To achieve this goal, we are reinventing our IT: developing a new platform for the next generation of products while modernizing existing IT.

To achieve this transformation, we are strengthening the governance of our ecosystem of supplier partners. Ready to transform transactional relationships into truly strategic partnerships? Join us and make a difference

Digital Technology is an entity of around 1800 people mostly located in France, Morocco, Egypt, and India.


Role Purpose

As a Supplier Partnership Manager, you will effectively manage relationships with assigned Global System Integrators (GSIs) and/or technology vendors for contract-related matters, with a motto: put our strategic contracts under control and optimize their value.

This includes negotiating/analyzing contracts and pricing terms in collaboration with buyers, managing contract changes and amendments, monitoring performance and compliance with contractual obligations, resolving any contract-related disputes, and maintaining strong relationships.


Key success criteria

  • 360° view of the partnership(s).
  • Constant liaison with Digital Technology’s operational teams to make their life easier with contract lifecycle.
  • Smooth collaboration with the Sourcing & Legal departments to align procurement strategy with business and transformation objectives of Digital Technology.

Benefits of the offer

  • Evolve in a dynamic and collaborative work environment within an international team, favoring the exchange of best practices.
  • Play a key role in the entity's transformation with increased visibility within the organization.


Key Accountabilities:-


Governance & relationship management


  • You will manage relationship with key supplier(s), establishing a proper governance, and serving as the primary point of contact for contract-related matters.
  • You will provide regular reports and updates on supplier performance, contract status, and potential risks and issues to relevant stakeholders within the Digital Technology department and the organization as a whole.

Operational management


  • You will analyze specific IT project needs to propose appropriate contractual solutions, while complying with legal and regulatory requirements.
  • You will work closely with technical and operational teams to ensure smooth and efficient contract execution.
  • You will monitor the performance of current contracts, tracking key performance indicators (KPIs) and service level agreements (SLAs), and identifying opportunities for improvement.
  • You will participate in the development and implementation of internal processes to improve the efficiency of contract management within the entity.
  • You will identify opportunities to optimize cost and contract value through continuous improvement and innovation.

Sourcing strategy influence

  • You will contribute to the evaluation and selection of suppliers based on their capabilities, expertise, and alignment with Digital Technology’s strategy.
  • You will ensure that favorable terms are negotiated to meet the organization's needs.

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