Solar Support Specialist

5 days ago

Gandhinagar, India beBeeSolar Full time

Job Title: Solar Support SpecialistAbout the RoleWe are seeking a highly skilled and experienced Solar Support Specialist to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients in Australia.The ideal candidate will have excellent communication skills, both written and verbal, and be able to communicate complex technical information in a clear and concise manner.Key ResponsibilitiesProvide online telephonic support to customers with technical queries related to solar inverters and power electronics.Timely update customer complaints via ticketing tools or other systems as advised by management.Required Skills and QualificationsTo succeed in this role, you will need:A strong understanding of power electronics, solar inverters, and PV module fundamentals.Qualifications such as BE/B-Tech/Diploma in Electrical, Electronics-Telecommunication.Excellent English communication skills, both speaking and writing.BenefitsThis is an excellent opportunity to join a dynamic team and contribute to the success of our organization. As a valued member of our team, you can expect:A competitive salary package.Ongoing training and development opportunities.What We OfferWe offer a supportive and collaborative work environment, with opportunities for growth and professional development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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