Financial System Specialist
1 week ago
ERP Functional Consultant JobWe are seeking a skilled ERP functional consultant to drive business process improvements and system enhancements across key business domains.This role focuses on analyzing and documenting requirements, translating them into system configurations and process flows, and collaborating with stakeholders to optimize end-to-end business processes.The ideal candidate has a strong background in ERP functional consulting, with expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.Key Responsibilities:Finance & AccountingPartner with finance leadership to design and implement process improvements in areas such as general ledger, accounts payable, accounts receivable, fixed assets, budgeting, and financial reporting.Ensure compliance with Generally Accepted Accounting Principles (GAAP) and regulatory requirements while leveraging ERP capabilities.Support evolving financial planning and analysis needs, including advanced reporting and integration with Business Intelligence platforms.Procurement & Supply ChainCollaborate with procurement to enhance supplier onboarding, sourcing, contract management, and purchasing workflows.Configure and optimize ERP Procurement & Sourcing modules to ensure cost-effective and compliant processes.Support supply chain visibility by aligning procurement with warehouse and fulfillment operations.Call Center & Customer ServiceWork with customer service/call center leaders to refine sales order processing, customer interactions, and case management workflows.Ensure the system supports high service levels, efficient resolution, and integration with fulfillment and financial transactions.Develop processes that improve customer experience, retention, and responsiveness.Fulfillment & Warehouse OperationsPartner with warehouse leadership to ensure accurate and efficient use of ERP Warehouse Management.Enhance workflows for inventory accuracy, order fulfillment, and logistics execution.Support workforce adoption of standard operating procedures, handheld/scanning devices, and real-time reporting.Cross-Domain / ERP Functional SupportDocument business requirements and map them to ERP functionality—acting as the bridge between business teams and technical resources.Manage functional configurations, testing, and User Acceptance Testing for enhancements, integrations, and upgrades.Lead process workshops, training sessions, and end-user enablement.Drive continuous improvement initiatives to support business scalability and operational excellence.Maintain a backlog of enhancement requests and help set priorities in alignment with business strategy.Required Skills and Qualifications:Bachelor's degree in Business, Finance, Supply Chain, or related field.5+ years of ERP functional experience (Microsoft Dynamics 365FO or AX preferred).Demonstrated expertise in at least two functional areas: Finance, Procurement, Customer Service/Call Center, or Warehouse/Logistics.Strong ability to document requirements, map processes, and configure ERP modules.Experience with testing, training, and end-user enablement.Excellent interpersonal skills; able to work across finance, operations, and IT stakeholders.Strong problem-solving and analytical capabilities; able to balance detail with strategic impact.Preferred Skills:Experience with system integrations, BI tools (Power BI, SQL), or e-commerce platforms.Familiarity with multi-entity/global environments.Knowledge of change management and training best practices.Prior consulting or ERP project experience.
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