Crowne Plaza Kochi | Reservation Supervisor-Crowne Plaza Kochi

5 days ago


ernakulam, India Crowne Plaza Kochi Full time

Duties and responsibilities

In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known

Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques

Promote the Hotel’s (and IHG generally) products and services

Maintain a high level of product and service knowledge about all ICHG Hotels in your region

Develop and maintain a regular pattern of sales calls

Prepare and execute action plans which increase reservation sales and associated business

Record and process reservations made by phone/fax/email

Accept wait list reservations

Process amendments to reservations such as extensions, early departures, etc

Manage “no show” reservations by investigation and recording of same

Record special billing arrangements for groups and conventions

Liaise with Front Office Manager or Finance Manager for all reservations requiring credit approval

Maintain knowledge of special rates/ offers/ promotions

Monitor reservation levels and inform Managers of current and future occupancy rates

Prepare reports as requested (eg to travel agents, business houses etc)

Prepare reservation sales reports



  • ernakulam, India Crowne Plaza Kochi Full time

    We are seeking a passionate and experienced Assistant Restaurant / Restaurant Manager to join our dynamic team at Crowne Plaza Kochi.Your Day to DayDrive commercial success by ensuring smooth daily operations.Elevate the guest dining and beverage experience through exceptional service.Maintain high-quality standards for food and beverage offerings.Inspire...


  • ernakulam, India Crowne Plaza Kochi Full time

    We are seeking a passionate and experienced Assistant Restaurant / Restaurant Manager to join our dynamic team at Crowne Plaza Kochi. Your Day to Day Drive commercial success by ensuring smooth daily operations. Elevate the guest dining and beverage experience through exceptional service. Maintain high-quality standards for food and beverage offerings....


  • ernakulam, India Crowne Plaza Kochi Full time

    Job Overview Under the general direction of the Finance Manager, executes and maintains control of revenue and expenditure cycles. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethos At Crowne Plaza Kochi we look for people who are dynamic,...


  • ernakulam, India Crowne Plaza Kochi Full time

    Job OverviewUnder the general direction of the Finance Manager, executes and maintains control of revenue and expenditure cycles. Promotes the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand ethosAt Crowne Plaza Kochi we look for people who are dynamic,...


  • ernakulam, India Crowne Plaza Kochi Full time

    Duties and responsibilities In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques Promote the Hotel’s (and IHG generally) products and services Maintain a high level of product and...


  • ernakulam, India Crowne Plaza Kochi Full time

    Your day to day Crowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...


  • ernakulam, India Crowne Plaza Kochi Full time

    Job Overview Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. At Crowne Plaza Kochi we...


  • ernakulam, India Crowne Plaza Kochi Full time

    Job OverviewFood and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine.At Crowne Plaza Kochi we look...


  • ernakulam, India Crowne Plaza Kochi Full time

    Job Overview Food and Beverage is what adds flavour to a stay! Guests love to enjoy delicious, freshly-prepared and beautifully presented food. To deliver a great guest experience – A Restaurant Server will serve food and beverages in a timely manner, helping guests to have memorable experiences whenever and wherever they dine. At Crowne Plaza Kochi we...


  • Ernakulam, India Crowne Plaza Kochi Full time

    Duties and responsibilitiesIn absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniquesPromote the Hotel’s (and IHG generally) products and servicesMaintain a high level of product and service...


  • Ernakulam, India Crowne Plaza Kochi Full time

    Duties and responsibilities In absence of Manager, conducts shift briefings to ensure hotel activities and operational requirements are known Sell the InterContinental Hotels Group products and services using up-selling and suggestive selling techniques Promote the Hotel’s (and IHG generally) products and services Maintain a high level of product and...


  • Ernakulam, India Crowne Plaza Kochi Full time

    Your day to day Crowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...


  • Ernakulam, India Crowne Plaza Kochi Full time

    Your day to day Crowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...


  • Ernakulam, India Crowne Plaza Kochi Full time

    Your day to day Crowne Plaza Kochi is seeking a dynamic and passionate Assistant Banquet Manager to be part of our team. As Assistant Banquet Manager, you oversee the execution of assigned banquet events to ensure optimum performance, superior guest service, and maximum profitability of all functions. Maintain quality, service, and operating standards as...


  • ernakulam, India Crowne Plaza Kochi Full time

    Duties And ResponsibilitiesAs Revenue Manager, I will assume full responsibility for the efficient operation of the Revenue/ Reservations department to provide exceptional products and services within brand operating standards.The duties and responsibilities will include:Continually focus on revenue generation and profile buildingBe responsible for the setup...


  • ernakulam, India Crowne Plaza Kochi Full time

    Duties And Responsibilities As Revenue Manager, I will assume full responsibility for the efficient operation of the Revenue/ Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Continually focus on revenue generation and profile building Be responsible for the...

  • Revenue Manager

    4 weeks ago


    Ernakulam, India Crowne Plaza Kochi Full time

    Duties And ResponsibilitiesAs Revenue Manager, I will assume full responsibility for the efficient operation of the Revenue/ Reservations department to provide exceptional products and services within brand operating standards.The duties and responsibilities will include:Continually focus on revenue generation and profile buildingBe responsible for the setup...

  • Revenue Manager

    4 weeks ago


    Ernakulam, India Crowne Plaza Kochi Full time

    Duties And Responsibilities As Revenue Manager, I will assume full responsibility for the efficient operation of the Revenue/ Reservations department to provide exceptional products and services within brand operating standards. The duties and responsibilities will include: Continually focus on revenue generation and profile building Be responsible for the...


  • ernakulam, India Crowne Plaza Kochi Full time

    Duties and responsibilities Financial returns: Works with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include: Assists in the preparation of the hotel strategic plan, goals program Assists in co-ordinating the preparation of the banquet sales annual budget Assists in monitoring and controlling departmental...


  • ernakulam, India Crowne Plaza Kochi Full time

    Duties and responsibilitiesFinancial returns:Works with F&B Manager in the preparation and management of the Catering Sales/Operations budget. Duties include:Assists in the preparation of the hotel strategic plan, goals programAssists in co-ordinating the preparation of the banquet sales annual budgetAssists in monitoring and controlling departmental cost on...