ServiceNow Developer – HRSD

1 week ago


bangalore, India InfoBeans Full time

About the RoleWe are seeking a skilled ServiceNow Developer with strong HRSD expertise to design, build, and optimize HR service delivery solutions within the ServiceNow platform. The ideal candidate will have hands-on experience implementing HR modules, automating HR workflows, and enhancing employee experiences through scalable and secure configurations.Key ResponsibilitiesHRSD Implementation & DevelopmentImplement and configure ServiceNow HR Service Delivery (HRSD) modules including:Case & Knowledge ManagementEmployee Service Center (ESC)Lifecycle Events (Onboarding, Offboarding, Transitions)Playbooks & HR TemplatesCustomize and enhance HR workflows, forms, record producers, and UI pages.Platform Configuration & CustomizationDevelop and maintain client scripts, UI policies, business rules, Flow Designer flows, and integrations related to HRSD.Build custom HR solutions using:Flow Designer & Integration HubService Catalog & HR Catalog ItemsHR Knowledge Base and portal enhancementsApply best practices for HR data privacy, security, and access controls.Integrations & AutomationIntegrate HRSD with external HR systems (Workday, SAP SuccessFactors, Oracle HCM, etc.) using REST/SOAP APIs.Troubleshoot integration issues and ensure data flows accurately across systems.Collaboration & SupportWork closely with HR teams, business analysts, and platform architects to gather requirements and deliver high-impact HR solutions.Provide ongoing support, enhancements, and platform upgrades related to HRSD.Participate in testing, deployment, and documentation of HR solutions.Required Skills5-7 years of hands-on experience as a ServiceNow Developer.Strong expertise in HR Service Delivery (HRSD) implementation.Proficiency in JavaScript, Glide API, Flow Designer, Business Rules, Client Scripts.Experience with integrations using REST/SOAP.Solid understanding of ServiceNow data model, ACLs, and security best practices.Excellent communication and stakeholder collaboration skills.Preferred QualificationsServiceNow Certified System Administrator (CSA).ServiceNow HRSD Implementation Certification (highly preferred).Experience with Employee Center/Employee Center Pro.Familiarity with Agile/Scrum development environments.



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