Technical Solutions Specialist

3 days ago


agra, India beBeeEnterprise Full time

As a key member of our delivery engineering team, you will play a pivotal role in supporting large-scale solutions and resolving complex technical issues through your deep expertise. You will drive technology transitions, influence solution adoption, and build customer simulations to validate and resolve intricate problems.Key Responsibilities:Deliver impactful support for customer problem resolution and engage in sophisticated technical challenges.Collaborate with other engineering teams to identify and resolve serviceability issues.Provide technical guidance and expertise to address complex customer problems.Promote and uphold our organizational culture.Enhance your technical skills within the relevant domain and related technologies.Consult and collaborate with customers and stakeholders to plan, design, install, configure, integrate, and optimize products and services to achieve business objectives.Support pre-sales activities by translating business requirements into solution designs.Monitor and troubleshoot network systems to ensure smooth operations.This role requires strong knowledge and hands-on experience with enterprise technologies, including ASR, Catalyst, and switching platforms. A thorough understanding of IP routing protocols (OSPF, BGP, IGRP) and their operation over VPN tunnels is also essential.



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