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Program Head

2 months ago

india BITS Design School Mumbai Full time

Job Responsibilities:


  • Provide managerial oversight and execution of different aspects of academic degree programs including adherence to the program-level learning outcomes and course-level learning outcomes, and acting as the crucial bridge between the students and the administration
  • Own the P&L of academic activities, initiatives and plans for all programs, and share ideas on streamlining revenue streams to strengthen the delivery and execution of academic plans
  • Act as the point of contact between the Dean and the programs team and be accountable to the Dean or senior faculty nominated by the Dean for the success or failure of programs
  • Engage with other academic institutions in Design and allied areas for knowledge transfer on curriculum design, course curation, delivery and pedagogy to suggest ideas for any new initiatives
  • Monitor industry needs in coordination with the career service office and accordingly suggest changes to the curriculum, pedagogy, best practices, and co/extra-curricular engagement
  • Plan, contribute to and execute budgetary outlay for co-/extra- curricular activities including but not limited to student affairs, cultural activities and other in-bound/out-bound activities
  • Ensure safety and security of examination related documents such as question papers, answer sheets etc. Should understand data privacy tools and techniques
  • Ensure the availability and readiness of Teaching Associates (TAs)/Teaching and Research Fellows (TRFs) for the smooth delivery of programs
  • Plan, coordinate, contribute to, and execute implementation of all academic programs in coordination with TA/TRF(s) and faculty; present end-semester report to the Dean, and suggest suitable remedial measures/areas of improvement, if any
  • Lead, manage, prepare, coordinate, and/or present administrative requirements of the programs, including academic calendar, timetable, teaching allocation, preparing the overall student engagement framework, program implementation plan, financial management of academic activities, procurement and provisioning to meet needs of academic activities, contract set-up and compliance etc.
  • Managing relationship with the parents of UG students: parents will have several questions and anxieties about academic performance, attendance, safety, disciplinary issues of their children studying with us
  • Keep track and record of outcomes of assessments (internal and end-term) for students and inform the student and/or faculty about any red flags in a timely manner
  • Keep track and record of attendance of students, manage the documentary evidence submitted to support absence from classes, prepare attendance report for cohorts to discuss with relevant offices/Dean to prepare de-bar list
  • Support the process of examination in coordination with faculty/TAs/TRFs and ensure that the results are published in a timely manner
  • Track overall program execution and suggest modification to the existing approach/ work-plan in a timely manner, as needed, to meet overall program objectives
  • Proactively identify and manage key risks and dependencies to meet program objectives in stipulated timelines
  • Ensure proactive and timely documentation on program performance indicators and timely communication on progress to internal and external stakeholders


Preferred Qualifications:


  • Master’s degree with 5-8 years of experience preferably in the Education Industry
  • Prior work experience in a Designschool, and cursoryunderstanding of the regulatory requirements of attendance and examinations, are desirable but not mandatory
  • Proven experience as program manageror other managerial position
  • Thorough understanding of project/program management techniques and methods
  • Excellent Knowledge of performance evaluation techniques and key metrics
  • Outstanding knowledge of data analysis, reporting and budgeting
  • Go-getter attitude takes complete ownership of the targets as well as delivery portfolio
  • Ability to multitask and coordinate with multiple stakeholders
  • Excellent communication and networking skills, influencing & negotiation skills
  • Student centered professional in highereducation with the ability and experience to interact and support a diverse student body in a positive, friendly, and welcoming manner.
  • Managing with cultural and social awareness and ability to have honest communication with sensitivity with parents. Ability to speak and understand Marathi should be preferred.
  • Understanding of Indian HigherEducation landscape and related policies
  • Passion for building world class institutions of higher education, with a keen interest in legal education
  • Keen interest in technology
  • Be up to date in best postgraduate education principles and practices