Customer Experience Advocate
3 days ago
Customer Support RoleThe Customer Support Representative plays a crucial role in providing excellent customer support by answering inquiries, resolving issues, and ensuring a positive customer experience.This role involves communication via phone, email, chat, or in-person, and requires strong problem-solving skills and professionalism.Key Responsibilities:Support Customers: Respond to customer inquiries via phone, email, or chat in a timely manner. Provide accurate information regarding products, services, and policies. Handle customer complaints and provide appropriate solutions.Resolve Issues: Identify customer needs and provide the best possible resolution. Escalate complex issues to supervisors or technical teams when necessary. Follow up with customers to ensure issues are fully resolved.Maintain Records: Maintain detailed records of customer interactions in CRM systems. Update customer accounts and process orders, returns, or requests. Generate daily/weekly reports as needed.Stay Informed: Stay updated on company products, services, and new launches. Understand and communicate company policies clearly to customers.Collaborate with Teams: Coordinate with sales, operations, and technical teams to resolve customer issues. Participate in team meetings, training, and performance reviews.Essential Skills & Qualifications:Bachelor's degree; associate degree preferred.Strong verbal and written communication skills.Ability to multitask, prioritize, and manage time effectively.Familiarity with CRM tools (Salesforce, Zendesk, Freshdesk).Positive attitude and customer-focused mindset.
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Customer Experience Specialist
7 days ago
Koṭa, India beBeeReservation Full timeJob OverviewWe are seeking a skilled professional to deliver exceptional guest experiences as a Reservations Agent.The ideal candidate will possess excellent communication skills, fluency in English, and experience using reservation software and PMS tools.Key Responsibilities:Process refund requests and resolve billing discrepanciesHandle guest inquiries and...
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Senior User Experience Specialist
4 days ago
Koṭa, India beBeeProductDesigner Full timeSeeking a Product Designer to spearhead the development of dashboards and workflows for our Shopify-based B2B SaaS product.This role is ideal for a seasoned designer looking to transition into leadership and drive design outcomes in a fast-paced startup environment.As a crucial part of our team, you will have significant ownership and autonomy to shape the...
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Frontline Customer Experience Specialist
2 weeks ago
Koṭa, India beBeeCustomerSupport Full timeThe primary goal of this position is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing a superior experience.Key responsibilities include:Responding promptly to customer inquiries via various channelsProviding accurate information regarding products, services, and policiesHandling customer complaints and offering...
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Patient Service Advocate
2 weeks ago
Koṭa, India beBeeCustomerService Full timeJob OverviewThis full-time remote role is designed for a Patient Service Representative to provide exceptional customer service, handle inquiries, and resolve issues through phone calls, emails, and chat. The Representative will be responsible for maintaining accurate records in the CRM system, achieving customer service targets, and communicating customer...
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Advanced AI Customer Experience Specialist
2 weeks ago
Koṭa, India beBeeCustomer Full timeAI Customer Success Strategistnoon's mission: Every door, every day.At noon, we're transforming the way people live and work in the Middle East. To achieve this vision, we need a highly skilled AI Customer Success Strategist to help us deliver exceptional customer experiences across our digital products and services.This role is critical to our success, and...
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Brand Advocate Coordinator
2 weeks ago
Koṭa, India beBeeInfluencer Full timeJob TitleAn experienced Account Associate is required to work with our client partners across the Automobile sector for our Mumbai office.Identify, evaluate and onboard influencers aligned with brand objectives and target audiences.Conceptualize and execute influencer campaigns across social media platforms.Track, monitor and analyze influencer campaign...
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Guest Experience Coordinator
1 week ago
Koṭa, India beBeeCustomerService Full timeJob DescriptionWe are seeking a skilled professional to fill the role of Reservations Agent. This is a remote position based in India, requiring exceptional communication skills and a commitment to delivering outstanding guest experiences.The ideal candidate will possess excellent spoken English, a strong grasp of the US accent, and a proactive,...
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Healthcare Solutions Career Advocate
6 days ago
Koṭa, India beBeeCareerteam Full timeJob OverviewWe enable healthcare organizations to thrive in a rapidly changing landscape.Indegene offers unparalleled growth opportunities for talent that's bold, industrious, and nimble. Our unique career experience celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy.To explore exciting opportunities at the...
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Game Experience Creator
5 days ago
Koṭa, India beBeeGameplay Full timeAbout our companyWe're a gaming studio building casual and user-generated content-driven games.Our ideal candidate has strong creative vision and experience designing for 3D games.This role is perfect for someone who understands Roblox, Fortnite Creative, Meta Horizon or Android/Ios Multiplayer Experiences, and can design experiences fitting their...
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AI User Experience Architect
4 days ago
Koṭa, India beBeeFrontend Full timeJob DescriptionBujo AI is developing cutting-edge AI voice and chat agents to automate customer support for large enterprises.The company streamlines operations for use cases like appointment scheduling, sales inquiries processing, customer ticket resolution, and dispatch coordination.As a Founding Frontend Engineer, you will shape the user experience of our...
