Senior Customer Experience Specialist
19 hours ago
Delivering exceptional customer support across various channels is a key aspect of this role. Our team works with leading brands to automate 80-90% of customer queries while maintaining quality experiences.The detail-oriented Quality Assurance Tester will identify issues, ensure product quality, and maintain clear communication with stakeholders throughout the resolution process. This includes ensuring that all platforms are functioning as expected.Key responsibilities include:Testing: Perform manual and exploratory testing across all platform channels to identify any defects or areas for improvement.Bug Identification and Documentation: Identify, document, and track bugs with clear reproduction steps to enable swift resolution.Validation and Regression Testing: Validate bug fixes and perform regression testing before releases to guarantee stability.Test Case Development: Develop and maintain test cases for new and existing features to ensure comprehensive coverage.Client Communication: Respond to client-reported issues promptly and professionally, providing regular updates on issue status and resolution timelines.Troubleshooting and Resolution: Investigate, troubleshoot, and resolve client concerns efficiently, escalating critical issues appropriately and keeping stakeholders informed.Collaboration: Work closely with the engineering team to report and prioritize bugs, providing detailed bug reports with logs, screenshots, and contextual information.Root Cause Analysis: Participate in root cause analysis for recurring issues to identify and address underlying problems.This role requires a detail-oriented individual who can effectively collaborate with cross-functional teams to deliver high-quality results.
-
Senior Customer Experience Specialist
7 days ago
davangere, India beBeeCustomerService Full timeJob SummaryThis is a comprehensive overview of the Senior Customer Service Representative role.Key Responsibilities:Customer Interaction: Communicate effectively with customers through various channels, showcasing empathy and professionalism at all times.Issue Resolution: Identify customer concerns and find suitable solutions while adhering to established...
-
Customer Experience Specialist
5 days ago
davangere, India beBeeCustomer Full timeCustomer Service Representative Role OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through effective communication, issue resolution, and product knowledge.Key Responsibilities:Communicate with...
-
Senior Digital Marketing Specialist
7 days ago
davangere, India beBeeDigital Full timeSenior Digital Marketing SpecialistWe are seeking an experienced Senior Digital Marketing Specialist to lead our Google Ads campaigns and drive business growth through innovative online strategies.
-
Senior Care Specialist
5 days ago
davangere, India beBeeCaregiver Full timeAbout the RoleCarenami is a Silicon Valley-based startup disrupting the senior care space in the United States.We are building a technology-enabled platform that connects seniors with fully vetted, trained, and compassionate caregivers. Our mission is to make high-quality, flexible senior care accessible and affordable for families across the US.The Senior...
-
Senior Data Transformation Specialist
7 days ago
davangere, India beBeeTransformation Full timeSenior Data Transformation SpecialistJob Overview:We are seeking a highly skilled Senior Data Transformation Specialist to join our team. As a Senior Data Transformation Specialist, you will be responsible for designing, managing, and optimizing complex data migrations.Data Migration Expertise: Design, manage, and optimize complex data migrations using...
-
Travel Experience Specialist
7 days ago
davangere, India beBeeCustomization Full timeJob Title: Senior Travel ConsultantWe are seeking a seasoned travel professional to join our team and contribute to the delivery of exceptional customer experiences.About the Role:You will be responsible for crafting personalized travel solutions that meet the unique needs and preferences of our customers.You will collaborate with cross-functional teams to...
-
davangere, India beBeeService Full timeAvensys seeks a Service Management Functional Specialist with experience in SAP CRM Service module handling customer service interactions, including case management, service requests, and scheduling service engineers.The ideal candidate has worked on S/4 HANA and has exposure to FIORI.Key responsibilities include creating and tracking notifications for...
-
Exceptional Customer Experience Specialist
7 days ago
davangere, India beBeeCustomerSupport Full timeCareer Opportunity: Customer Service RepresentativeAbout the RoleWe're looking for a highly skilled and customer-focused individual to join our team as a Customer Service Representative. The successful candidate will be responsible for delivering exceptional support to our clients, ensuring their queries are resolved efficiently and effectively.Key...
-
Endur Customization Specialist
7 days ago
davangere, India beBeeCustomization Full timeAbout the RoleWe are seeking an experienced Customization Specialist to join our team. The ideal candidate will have a strong background in software development and a proven track record of delivering customized solutions on the Endur platform.The successful candidate will work closely with stakeholders to gather requirements and translate them into scalable...
-
Senior Automation Specialist
3 days ago
davangere, India beBeeAutomation Full timeAbout the Role We are seeking a Senior Automation Specialist to join our team. The ideal candidate will have 4-6 years of experience in developing, deploying, and managing automation solutions using Workato. The successful candidate will be responsible for designing, developing, and deploying scalable integrations and automation solutions. This will involve...
