SAP Expertise: Delivering Exceptional Customer Experiences

7 days ago


davangere, India beBeeService Full time

Avensys seeks a Service Management Functional Specialist with experience in SAP CRM Service module handling customer service interactions, including case management, service requests, and scheduling service engineers.The ideal candidate has worked on S/4 HANA and has exposure to FIORI.Key responsibilities include creating and tracking notifications for complaints, service requests, and detected problems, prioritizing and classifying notifications for efficient management, creating and managing service orders, and monitoring stock movements and replenishment levels.Additionally, the specialist will track interventions in real-time, adjust schedules if necessary, create and manage service contracts, monitor contract compliance, and manage renewals.The selected candidate will enjoy a fun and collaborative work environment alongside strong career progression.



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