Business Customer Support Representative

2 days ago

vellore, India beBeeCustomerService Full time

Job DescriptionWe are seeking a highly skilled and customer-focused Customer Service Specialist to join our team.This role will be responsible for delivering exceptional customer service through multiple channels, including phone, email, and chat.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.Key ResponsibilitiesCommunication: Respond to customer inquiries via phone, email, and chat, providing timely and accurate information about products, pricing, and availability.Problem Resolution: Work with customers to resolve issues and concerns in a professional and courteous manner.Team Collaboration: Collaborate with internal departments to meet customer needs and provide seamless support.Data Entry: Accurately and efficiently enter data into various platforms and systems.Qualifications and SkillsExperience: At least 1-3 years of relevant work experience in a customer-facing role.Skill Set: Excellent phone etiquette, verbal, and written communication skills; ability to multitask, organize, and prioritize work.Education: High school diploma or equivalent required.BenefitsCompensation: Competitive salary structure ranging from $300,000 to $480,000 per annum.Incentives: Opportunities for bonuses and incentives based on performance.Benefits Package: Comprehensive health insurance coverage and pension fund deduction.About UsWe offer a dynamic and supportive work environment that encourages growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today

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