SaaS Customer Support Specialist

1 day ago


tiruppur, India beBeeSupport Full time

Job DescriptionWe are seeking a seasoned Support Professional to join our global support team.The ideal candidate will work closely with Support Teams to deliver world-class customer support across a SaaS product suite, catering to SMBs and large enterprise customers on various platforms.Provide real-time assistance via chat and ticketing systems, ensuring timely, accurate, and empathetic responses.Analyze customer insights and data to identify recurring issues, recommend improvements, and share actionable findings with internal teams.Collaborate with Product and Engineering teams to provide quantitative feedback on customer pain points, influencing product enhancements and reducing user friction.Contribute to knowledge base development, process automation, and ongoing improvement initiatives for a better support experience.Strong SaaS expertise and exceptional communication skills are required for this role.The ideal candidate will have experience working in a fast-paced support environment and be proficient in using customer insights and data analysis to inform decision-making.A collaborative mindset and ability to work effectively with cross-functional teams are also essential for success in this position.



  • tiruppur, India beBeeSpecialist Full time

    Customer Support SpecialistAbout FlowcallFlowcall is an AI customer service platform helping brands deliver exceptional support across multiple channels.The RoleWe are seeking a Customer Support Specialist to join our growing team. You will provide top-notch support to our clients by troubleshooting product issues, configuring AI agents, and ensuring their...


  • tiruppur, India beBeeTechnical Full time

    Job OverviewThis is a great opportunity to work as a technical support specialist for the Talkdesk platform. As part of our team, you will be responsible for providing level 2 technical support and implementation expertise for various EMEA-based projects.Key Responsibilities:Provide level 2 technical support for Talkdesk platform incidents and service...


  • Tiruppur, India Whatjobs IN C2 Full time

    Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Company Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal,...


  • tiruppur, India beBeeCustomerSupport Full time

    Customer Support Expert WantedWe're seeking a skilled Customer Support Representative to provide exceptional service to our clients.Main Responsibilities:Responding to customer inquiries via email, chat, and phone callsProviding efficient solutions to resolve customer issues promptlyMaintaining detailed records of customer interactions in our CRM...

  • Support Specialist

    1 week ago


    tiruppur, India beBeePlatform Full time

    Job OpportunityWe are seeking a highly skilled Platform Support Specialist to join our team. In this role, you will be responsible for delivering prompt and accurate live chat and email support to traders using our trading analytics platform.Key responsibilities include:Providing clear and concise support to traders via live chat and emailAssisting traders...


  • tiruppur, India beBeeCustomerSupport Full time

    **Customer Support Specialist Opportunity**Looking for a flexible and rewarding career? We offer a contract role as a Customer Support Specialist, working from home in the US. As a vital member of our team, you will provide top-notch support to clients via phone or email.This is an excellent chance to develop your communication skills and gain experience in...


  • tiruppur, India beBeeCustomerService Full time

    Job OverviewWe are seeking a highly skilled customer support professional to join our team. This is an exciting opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. Key Responsibilities: Respond to customer inquiries through various channels, ensuring timely and accurate responses. Process...


  • tiruppur, India beBeeCustomerSupport Full time

    Dental Support Specialist RoleThis role involves handling customer service tickets via various communication channels for assigned regions. Key responsibilities include processing English language tickets, supporting dental events and visits to local dealers, creating and updating troubleshooting guides, and monitoring social media inquiries.Key...


  • tiruppur, India beBeeCustomerService Full time

    As a Customer Service Specialist, you will be responsible for delivering exceptional customer experiences through multiple communication channels. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a passion for providing timely and accurate information.Key Responsibilities:Respond promptly to customer...


  • Tiruppur, India Whatjobs IN C2 Full time

    About AiSensy AiSensy is a WhatsApp-based Marketing & Engagement platform empowering 150,000+ businesses, including leading brands like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, PhysicsWallah, and Cosco, to grow their revenues via WhatsApp. 800+ Crore WhatsApp messages...