**AI Customer Support Associate
1 week ago
Customer Support SpecialistAbout FlowcallFlowcall is an AI customer service platform helping brands deliver exceptional support across multiple channels.The RoleWe are seeking a Customer Support Specialist to join our growing team. You will provide top-notch support to our clients by troubleshooting product issues, configuring AI agents, and ensuring their customer service operations run smoothly.Key Responsibilities:Respond to client queries about product usage, features, and best practicesTroubleshoot issues clients face with AI agent performance and platform functionalityConfigure and fine-tune AI agents when they're not responding correctly or when clients escalateGuide clients through setup, onboarding, and ongoing platform optimizationDocument common issues and contribute to knowledge basesCollaborate with the product and engineering teams to flag bugs and suggest improvementsRequirementsTo be successful in this role, you should have:1-3 years of experience in customer service or client support, preferably in a SaaS environmentStrong written and verbal communication skills in English and HindiAbility to understand technical products and explain them simply to clientsProblem-solving mindset with attention to detailComfortable working across multiple tools and communication channelsExperience with D2C brands customer service is a plusFamiliarity with CRM tools, ticketing systems, or helpdesk platforms preferredBenefitsYou'll enjoy:A collaborative, no-hierarchy cultureOpportunities to grow as the company scalesWork at the intersection of AI and customer experienceBe part of a fast-growing AI startupWhy Choose Us,
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AI Customer Experience Strategist
1 week ago
tiruppur, India beBeeCustomerSuccess Full timeJob OverviewWe are seeking a highly skilled professional to lead our AI customer success initiatives. As an expert in integrating artificial intelligence solutions into complex organizations, you will play a critical role in driving business growth and improving customer experiences.Key Responsibilities:Identify key opportunities for AI-driven solutions and...
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Customer Support Associate
1 week ago
tiruppur, India beBeeCommunication Full timeKey Role Summary:This dynamic role involves managing sales, support, and campaign inboxes daily. Effective communication is vital to ensure timely responses to inquiries from wholesale customers and campaign backers.Filter and manage daily sales, support, and campaign inboxes; update account information for vendors and localizers.Support and coordinate...
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Customer Support Associate
3 weeks ago
Tiruppur, India Whatjobs IN C2 Full timeCompany Overview: Sapyen is a venture-backed HealthTech company pioneering the world’s most accurate, affordable, and convenient at-home male fertility test. Job Description: We’re hiring a Customer Support Associate (English-Speaking, US West Coast Time Zone) to manage inbound customer communications and ensure our users receive clear, timely, and...
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AI & Machine Learning Engineer
5 hours ago
Tiruppur, India TRDFIN Support Services Pvt Ltd Full timeJob SummaryWe are seeking a highly skilled AI & ML Engineer to design, develop, and deploy advanced machine learning models and AI solutions. The ideal candidate will have a strong understanding of algorithms, data processing, model optimization, and production-grade ML pipelines. This role involves collaborating with cross-functional teams to solve complex...
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AI & Machine Learning Engineer
27 minutes ago
Tiruppur, India TRDFIN Support Services Pvt Ltd Full timeJob SummaryWe are seeking a highly skilled AI & ML Engineer to design, develop, and deploy advanced machine learning models and AI solutions. The ideal candidate will have a strong understanding of algorithms, data processing, model optimization, and production-grade ML pipelines. This role involves collaborating with cross-functional teams to solve complex...
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Customer Support
1 week ago
Tiruppur, India Smart Global Solution Full timeA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. **Customer Service Responsibilities list**: - Manage large amounts of incoming phone calls - Generate sales leads - Identify and...
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Customer Support Representative
3 days ago
tiruppur, India beBeeCustomerSupport Full timeCustomer Support RepresentativeWe are seeking a professional Customer Support Representative to join our team. This role will involve interacting with customers, responding to inquiries, and resolving issues in a timely and efficient manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat.Resolve customer complaints in a...
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Customer Support Expert
1 week ago
tiruppur, India beBeeCustomerSupport Full timeCustomer Support Expert WantedWe're seeking a skilled Customer Support Representative to provide exceptional service to our clients.Main Responsibilities:Responding to customer inquiries via email, chat, and phone callsProviding efficient solutions to resolve customer issues promptlyMaintaining detailed records of customer interactions in our CRM...
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AI Transformation Specialist
4 days ago
tiruppur, India beBeeTechnical Full timeAbout 89 Solutions, we deliver enterprise-grade AI solutions that transform employee support and productivity.We lead the marketing of successful Moveworks implementations across the United States and Australia with a proven record of excellence.Key ResponsibilitiesLearn the ins-and-outs of the Moveworks platform through on-the-job training.Work on new...
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AI Innovation Specialist
1 week ago
tiruppur, India beBeeBusiness Full timeFind a new challenge in AI and shape the future of fintech innovation.This role involves partnering with stakeholders to translate strategic objectives into detailed AI solution requirements, analysing and documenting workflows where AI can create business impact, supporting data-driven decision making and working alongside engineering teams to validate...